Student Tech Update: Connect to Tech, Expanded Support, Daily Wellness Check
Hello! In IT Services, we have been working tirelessly all summer to prepare for the fall semester and are so glad to welcome you back! Of the many things that ITS has been working on for you this summer, the Student Hub is a new highly-personalized resource to help...
ITS Ready to Help in Time of Change
Things may be a bit different in Snell Library this fall, but ITS is still here for all your tech needs—online, lending, and self-service options have been expanded. A few helpful hints: Printing: To reduce touchpoints in Snell, the number of available printers has...
Report Phishy Emails with New Outlook Security Feature
Even when the strongest of email security protocols are in place, occasional phishing or unauthorized emails can sneak into email inboxes. If something does not look right in your inbox, it should quickly be reported to reduce the likelihood of other university users...
Key Things about New Student Email Accounts
As students and alumni make the transition to the northeastern.edu email domain in Office 365, there are some important things to know about these new email accounts. Read below for six things to keep in mind that will make the switch a smooth one.Your new email...
Stay Safe in Zoom Sessions
Last month, to further support teaching and learning at a distance, Northeastern launched Zoom videoconferencing as a service.At the same time, Zoom’s security and privacy have come into question globally from users, the media, and law enforcement, for a range of...
Northeastern retiring BlueJeans conferencing platform
Northeastern University is retiring the BlueJeans video conferencing service in spring 2020 to focus its support on the remaining web conferencing solutions in the university’s service portfolio. Faculty and staff should plan on transitioning to an alternative web...
How Students Can Take Advantage of the Microsoft Student Advantage
The Winter Recess is over. Now that the Spring 2020 semester has kicked off, students are tapping the Knowledge Base for answers on how to navigate their Northeastern experience. Imagine how thrilled they are to find out how the Microsoft Student Advantage program...
Celebrate 2FA Success with 4 Duo Best Practices
Since last April, two-factor authentication (2FA) enrollment has become required for university community members through several waves of enrollment—and it only took one to see results. These waves are now complete, and the Northeastern community is considerably more...
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