ITS Ready to Help in Time of Change

ITS Ready to Help in Time of Change

Things may be a bit different in Snell Library this fall, but ITS is still here for all your tech needs—online, lending, and self-service options have been expanded. A few helpful hints: Printing: To reduce touchpoints in Snell, the number of available printers has...
Faculty and Staff Tech Update: Connect to Tech, Classroom IT Support, Security Reminder

Report Phishy Emails with New Outlook Security Feature

Even when the strongest of email security protocols are in place, occasional phishing or unauthorized emails can sneak into email inboxes. If something does not look right in your inbox, it should quickly be reported to reduce the likelihood of other university users...
Key Things about New Student Email Accounts

Key Things about New Student Email Accounts

As students and alumni make the transition to the northeastern.edu email domain in Office 365, there are some important things to know about these new email accounts. Read below for six things to keep in mind that will make the switch a smooth one.Your new email...
Stay Safe in Zoom Sessions

Stay Safe in Zoom Sessions

Last month, to further support teaching and learning at a distance, Northeastern launched Zoom videoconferencing as a service.At the same time, Zoom’s security and privacy have come into question globally from users, the media, and law enforcement, for a range of...
Faculty and Staff Tech Update: Connect to Tech, Classroom IT Support, Security Reminder

Northeastern retiring BlueJeans conferencing platform

Northeastern University is retiring the BlueJeans video conferencing service in spring 2020 to focus its support on the remaining web conferencing solutions in the university’s service portfolio. Faculty and staff should plan on transitioning to an alternative web...
Celebrate 2FA Success with 4 Duo Best Practices

Celebrate 2FA Success with 4 Duo Best Practices

Since last April, two-factor authentication (2FA) enrollment has become required for university community members through several waves of enrollment—and it only took one to see results. These waves are now complete, and the Northeastern community is considerably more...
The Sun is Setting on Windows 7

The Sun is Setting on Windows 7

The Sun is Setting on Windows 7 Home As Microsoft ramps up its efforts around Windows 10, it is starting to wind down its support for its older operating system (OS). Beginning January 2020, Microsoft will no longer provide security updates and support for Windows 7,...