To ensure secure access to the VPN, you must authenticate your identity through a separate method called 2-factor authentication (2FA).

First, you must install the GlobalProtect VPN client on an Northeastern-managed computer, or an unmanaged or personal computer and enroll in the security authentication tool, DUO which will send you a notification you will need to approve before you can access the VPN.

ITS recommends that you connect to the GlobalProtect VPN from your taskbar. It will be the globe in the system tray.

  • When connected, the globe will have a shield.
  • When disconnected, the shield will be replaced with a red X.

To connect from the taskbar, right-click the GlobalProtect icon and select Connect.

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In the settings tab enter your NUnet username and password to connect; the portal will be auto-filled.

NOTE: If your NUnet username and password is not the same as those you use to access myNortheastern, you can sync your username and password by going to myNortheastern, clicking on myProfile and following the directions for changing your password.  Once you have done this, your NUnet and myNortheastern usernames and passwords will be the same.

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After you select apply, you will receive a notification on your registered mobile device. Once you approve the notification, the login process will complete.

If you are unable to connect and have not received a notification, confirm your device or telephone numbers are properly registered by returning to the original registration page.

If you are unable to connect contact the ITS Service Desk at 617.373.4357 (xHELP), email or initiate a chat session.

To disconnect, you can either shut down your computer, or manually right-click on the icon in the system tray and select Disconnect.

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