After you have installed the GlobalProtect VPN client on an ITS-managed computer, or an unmanaged or personal computer, you will find a new icon for the GlobalProtect client – a globe – in the top menu bar. When connected, the globe will have a shield. When disconnected, the shield will be replaced with a red X.

Other locations:

  • Applications > GlobalProtect

NOTE: Click to enlarge images.

The first time you run the GlobalProtect client, you will be prompted to fill out the screen with the following information:

  • Username: NUnet username (Your NUnet username is the one you enter when you log on to a network computer.  You can sync your NUnet and myNortheastern usernames and passwords by going to myNortheastern, clicking on myProfile and following the directions for changing your password.  Once you have done that your username and password will be the same.)
  • Password: NUnet password
  • Portal: (do not include https://)

The service will discover the network and the globe in the top menu bar will change from the red X to a shield. You are now connected to the VPN.

Once the VPN is connected, you will get a welcome window. You can click “Do not display this page again” in the bottom right corner to keep from seeing this every time you connect, and then close the window. If you ever need the welcome screen again, you can find it under globe icon, selecting Welcome Page from the drop down menu.


To disconnect, click on the globe icon in the menu bar and select Disconnect.