Video Conferencing with Recording

Northeastern Information Technology Services provides video conferencing through BlueJeans. BlueJeans is a cloud-based video conferencing and content-sharing service that offers interoperability with multiple platforms. Using BlueJeans, you can meet, share content,...

Faculty/Staff Email & Calendar

All faculty and staff are provided with an @northeastern.edu email account upon his/her start date. Information Technology Services (ITS) uses Microsoft Office 365 Exchange, which is accessible through Microsoft Outlook (Windows/Mac), the Outlook Web App (OWA) and...

Instant Messaging

Faculty and staff can use Microsoft Lync or Skype for Business on and off campus for a range of collaboration activities, including instant messaging, presence information, AV/Web conferencing, whiteboarding, screen sharing, application sharing and file transfers....

Mobile Devices

As smart phones, tablets and other mobile devices have become an essential part of our lives, ITS strives to ensure enterprise systems and software remain compatible with the popular devices and operating systems. Below we have provided tips and tricks that you may...

Northeastern Mobile App

The Northeastern University mobile application keeps current students, prospective students, and university faculty and staff updated on news, information and important services. Information Technology Services helped design the app to be used on both iPhone and...

Mailing List Subscriptions (LISTSERV)

Faculty, staff and Sponsored Account holders may request the creation, use and administration of customized email discussion/e-newsletter lists that can be used to distribute email to a group of people. Known as mailing or distribution lists, these are provided using...

Automated Call Distribution (ACD)

The Automated Call Distribution (ACD) Service is a server-based call processing/distribution system used to automatically route calls to call centers and departments. Calls are managed based on the number called, and the associated database of handling instructions...

Telephone Services & Equipment

Faculty/Staff Information Technology Services (ITS) provides telephone services and equipment to Northeastern faculty and staff for various uses. These services are: Office Telephones and Voicemail Mobile Devices Automated Call Distribution (ACD) Students Residence...

Office Telephones and Voice Mail

Information Technology Services (ITS) provides desktop voice communication services to the faculty and staff using traditional analog and digital landline office telephones. The system provides basic and enhanced features–such as three-way conferencing, call...

Student Email, Calendar & Documents (HuskyMail and G-apps)

Each Northeastern student is provided with an @husky.neu.edu email address, called HuskyMail, and access to G-apps, a suite of Google services. HuskyMail is used as the university’s official means of communicating with students, so check it frequently for important...