Gartner IT Library

Northeastern ITS provides Northeastern University faculty, staff and students with FREE access to the resources of the Gartner IT Library through its online database. Gartner, the world’s leading information technology research and advisory company, is an...

2-Factor Authentication (2FA)

What is 2FA? Northeastern is taking greater steps to fully secure all members of the Northeastern community by implementing2-Factor Authentication (2FA) services, an added layer of security for your Northeastern accounts and information. 2FA, a service provided by Duo...

Appcloud

What is AppCloud? Appcloud is an application which allows you to access select virtual Northeastern-licensed applications and a virtual Windows 10 desktop from a Windows, Mac, Android or iOS device. You can connect from anywhere you have access to the Internet. Note:...

Windows 10

  All faculty, staff and students have access to the Windows 10 operating system in labs, on your own personal computers and on Northeastern–owned faculty and staff computers, both managed and unmanaged.  Windows 10 will become available in the classrooms for...

Video Conferencing with Recording

Northeastern Information Technology Services provides video conferencing through BlueJeans. BlueJeans is a cloud-based video conferencing and content-sharing service that offers interoperability with multiple platforms. Using BlueJeans, you can meet, share content,...

PlayPosit Interactive Video

Get more details about Northeastern’s use of PlayPosit on the Academic Technology Services Playposit Interactive Video website PlayPosit is an online learning environment to create and share interactive video lessons. The simple and intuitive browser interface...

Solstice Device

Solstice enables multiple users to connect simultaneously to a shared display using a range of devices over a WiFi or Ethernet network. With a Solstice Pod connected display in the room, any number of users can instantly connect, share and control the display,...

NVivo

NVivo is software that supports qualitative and mixed methods research. It’s designed to help you organize, analyze and find insights in unstructured, or qualitative data like: interviews, open-ended survey responses, articles, social media and web content. Watch this...

Multisim

Multisim is an industry-standard, best-in-class SPICE simulation environment. It was designed to build expertise through practical application in designing, prototyping, and testing electrical circuits. The Multisim design approach helps you save prototype iterations...

LabVIEW

LabVIEW is a highly productive development environment for creating custom applications that interact with real-world data or signals in fields such as science and engineering. Platforms: Windows, Mac, Linux Vendor Information: National Instruments Features LabVIEW...

Tools for Accessibility Support

Academic Technology Services (ATS) provides many tools and resources to help you ensure accessibility. Classroom content and interactions should be able to be experienced by all of your students regardless of physical or learning differences. Visit ATS Accessibility...

Academic Integrity Tools

Academic Technology Services (ATS) has multiple tools and resources to help you gauge whether students are honoring their Academic Integrity pledge: Turnitin plagiarism checker integrated with Blackboard Tegrity student proctor integrated with Blackboard ATS Academic...

Respondus

Respondus Test Creator helps you use a standard template to create an assessment from a Word document or Excel spreadsheet. It is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard, Moodle, and other...

Qualtrics Survey

What is Qualtrics?   Qualtrics, Northeastern University’s official web-based survey software, is available to all current Northeastern faculty, staff and students. The survey tool supports research, teaching and administration by allowing users to create survey...

IPTV (XFINITY Stream)™

As a part of HuskyCable HDplus, Northeastern University’s internet protocol television (IPTV) service is provided through a partnership with Comcast and delivered through the XFINITY Stream™ portal. This service offers online access to 200 broadcast and premium...

TV & HuskyCable HD

As a part of HuskyCable HDplus, HuskyCable HD, Northeastern’s cable television service, offers 60 broadcast and premium channels in high definition, including seven HBO channels, the NFL Network and a number of other new additions. Cable television service is...

HuskyCable HDplus

HuskyCable HDplus, a combination of two different cable TV services included in the room rate, is provided to students living on campus. HuskyCable HDplus includes: Broadcast cable television: HuskyCable HD – Northeastern University’s cable television service,...

eduroam

eduroam (educational roaming) is a secure, worldwide roaming wireless access service developed for, and used by, the international research and education community. This reciprocal global authentication system enables Northeastern students, faculty, and staff to...

ServiceNow

ServiceNow is the Northeastern community’s gateway to Information Technology Services customer support. The portal services the university in many ways, providing the ability to make technology requests, report issues, track incidents, search for information on...

Web Hosting Services

ITS offers web hosting solutions for university members who wish to create university-connected websites. This includes a www.northeastern.edu/____ site hosted on the NUWeb servers. Access Web hosting is available for all full-time faculty and staff, as well as...

Microsoft Imagine (formerly DreamSpark)

Microsoft Imagine (formerly DreamSpark) Standard offering provides access to more than 50 of Microsoft’s more advanced products – including Visual Studio, Visio, SQL Server, and Windows Azure – for installation on your personal computer. Platforms: Windows Vendor...

Equipment Available For Checkout

  © Wilson Architects, photographer Anton Grassl | Esto   The Help & Information Desk, located on the second floor of the Snell Library, provides faculty, staff and students with media equipment and technical support for group work, classroom instructional...

Classroom Technology

As of September 2017, the Registrar’s Office has more than 250 classrooms on campus with technology that Information Technology Services maintains and supports. ITS and the Registrar’s Office have standardized and classified these classrooms into five...

Plotter Printing

Information Technology Services has two production-quality HP plotters that Northeastern students may use. Located in 138B Snell Library, large-format plotter printing is a managed service, staffed by ITS Customer Service staff who are able to assist you with the...

Microsoft Office 365

Sign into the Northeastern Office 365 Outlook Web App Visit Login Page Discover the Power of Office 365   All Northeastern University faculty, staff, and students have access to a number of cloud-based collaboration tools, including Exchange Online for email,...

Exam Processing

To use this service, please visit 40 Richards Hall Faculty may use the SCANTRON system as a means of efficiently administering exams and quizzes. For the exam processing service, ITS does exam intake, processing according to the test type (multiple choice, matching,...

NURes-device

NURes-device is the unsecured wireless network in university-owned residence halls that is specifically in place for certain types of devices. It provides wireless Internet access for devices that do not support 802.1x, such as Xbox, Roku and more, and so cannot...

Faculty/Staff Email & Calendar

All faculty and staff are provided with an @northeastern.edu email account upon his/her start date. Information Technology Services (ITS) uses Microsoft Office 365 Exchange, which is accessible through Microsoft Outlook (Windows/Mac), the Outlook Web App (OWA) and...

ChemOffice Professional

ChemOffice Professional allows students, faculty and researchers to visualize and analyze their structures and data graphically, and identify trends and correlations within subsets of data. NOTE: This software has gone by several different names,...

OneDrive for Business – Office 365

Sign into the Northeastern Office 365 Outlook Web App Let's Go! OneDrive for Business is part of Microsoft’s Office 365 product suite and provides all students, faculty, and staff multiple types of cloud-based services, depending on how you choose to use...

Microsoft Office – Mac

You can create professional documents and presentations with Office 2011 available for the Mac. Office for Mac 2011, which includes Word, Excel, PowerPoint and Outlook, is compatible with Office for Windows, to enable collaboration on documents with virtually anyone,...

Microsoft Office – Windows

Microsoft Office for Windows is available in a number of different ways. To find what version is available to you: First determine your role – faculty/staff or student. Then select a computer type – Northeastern-managed, Northeastern-owned but not managed, or personal...

Faculty/Staff – Microsoft Office 365 ProPlus

Through Northeastern’s Microsoft Office 365 subscription, all faculty and staff, Sponsored Account holders, and CPS adjunct faculty can download the latest version of Microsoft Office – currently Office 2016 for Windows, Office 2011 for Mac (OS X 10.8,...

Student Advantage – Microsoft Office 365 ProPlus

Sign into the Northeastern Office 365 Outlook Web App Let's Go! Active Northeastern students are able to download the latest version of Microsoft Office for FREE through the Microsoft Student Advantage program. The program provides Microsoft’s Office...

Available Software

Information Technology Services provides an extensive array of software to students, faculty and staff. In addition to the featured software titles below, there are applications available via several software access methods depending on licensing agreements,...

SPSS

IBM SPSS Statistics is a comprehensive set of data and predictive analytics tools. In addition to statistical analysis, data management and data documentation are features of the base software. IBM SPSS Modeler is a data mining and text analytics software application...

SAS & JMP Pro

SAS (originally, Statistical Analysis Software) is an integrated system of software applications for data entry, retrieval, management and mining; report writing and graphics; statistical analysis; and business planning, forecasting and decision support. JMP Pro is a...

MATLAB

MATLAB is a high-level language and interactive environment that lets you focus on your course work and applications, rather than on programming details. It enables you to solve many numerical problems in a fraction of the time it takes to write a program in a...

Mathematica

Mathematica is used in engineering, mathematics, finance, physics, chemistry, biology, and a wide range of other fields. Mathematica is ideal for course lecture slideshows, student exploratory projects to support a text, faculty or student computations and...

ArcGIS

ArcGIS is for geospatial data analysis and more. ESRI’s ArcGIS is a leading GIS software with tools and capabilities for gathering, editing, analyzing, and modeling data. ArcMap offers a comprehensive GUI and a suite of geoprocessing functions for both raster-...

Salesforce.com

Salesforce.com is a cloud-based customer relationship management product that supports a suite of applications available from Information Technology Services. Since Salesforce.com integrates with other platforms used by the university such as the myNortheastern...

Core Business Services

Northeastern utilizes Ellucian’s Banner product for many of the university’s core business functions. Banner underlies many of the services available on the myNortheastern portal, such as Employee Self-Service for faculty and staff members’ HR...

Network Printing

Faculty and staff using computers connected to NUnet or NUwave also have access to office printers over the network. ITS maintains and updates print drivers and configurations for all ITS-managed HP networked printers. Departments are encouraged to purchase HP...

Consultation & Training

See schedules and courses on the Academic Technology Services Customized Solutions website Academic Technology Services regularly consults with departments, programs, and the university at large to customize training and technology solutions for their specific needs....

Digital Media Presentation

Learn more about media services you can use on the Academic Technology Services Digital Media Presentation website Digital Media Services is a division of Information Technology Services. Its mission is to assist faculty and their students with the production of...

E-Portfolio

Get more about e-portfolios and how to create one on the Academic Technology Services E-Portfolio website E-portfolios are platforms for students, teachers, alumni, and professionals to showcase their work and ideas. They are archives of learning, discovery, progress,...

Learning Object Development

Learn more and schedule time in the workrooms on the Academic Technology Services Learning Object website Academic Technology Services has two Learning Object Creation Workrooms optimized for creating flipped classroom materials. Each of these private, quiet recording...

Software Access Methods

There are several software access methods depending on licensing agreements, university affiliation, your role as a student, faculty or staff member, and computing platforms. Some software may be downloaded and installed; other software is available only when you are...

Adobe Creative Cloud

Adobe Creative Cloud provides digital media creation and design-related software applications and services, including Adobe Acrobat Pro DC, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, Adobe Animate, Adobe Lightroom and Adobe Muse. Creative...

AutoCAD

AutoCAD is a 3D CAD design, drafting, modeling, architectural drawing, and engineering software program used in a variety of fields. Platforms: Windows, Mac (personal computers only) Vendor Information: Autodesk and Autodesk AutoCAD Services & Support Access...

Software Acquisition & Distribution

Faculty and staff whose departments and colleges have unique software needs should contact Information Technology Services to assist with the purchase, licensing and distribution of discipline-specific software. ITS is Northeastern’s centrally managed software...

Software Overview

Faculty, staff and students are eligible to access software resources for academic pursuits, research endeavors, and administrative business processes at Northeastern University. ITS supports a wide variety of applications including Microsoft Office 365 for both...

Research Computing

Information Technology Services provides high-end research computing resources to all users at Northeastern University, including faculty, students, staff, researchers, visiting scholars and partners. These resources include centralized high performance computing...

Consulting Services

Information Technology Services provides a wide range of technology consultation and development services to the university. Please contact the ITS Service Desk at 617.373.4357 (xHELP), email help@northeastern.edu or initiate a chat session to engage ITS in a...

Server & Database Hosting Services

Information Technology Services, acting as a host, provides the computer infrastructure for faculty and staff who require a secure environment for housing servers, databases and applications. Services include: Server Hosting – Consulting, server procurement,...

Instant Messaging

Faculty and staff can use Microsoft Lync or Skype for Business on and off campus for a range of collaboration activities, including instant messaging, presence information, AV/Web conferencing, whiteboarding, screen sharing, application sharing and file transfers....

Mobile Devices

As smart phones, tablets and other mobile devices have become an essential part of our lives, ITS strives to ensure enterprise systems and software remain compatible with the popular devices and operating systems. Below we have provided tips and tricks that you may...

Northeastern Mobile App

The Northeastern University mobile application keeps current students, prospective students, and university faculty and staff updated on news, information and important services. Information Technology Services helped design the app to be used on both iPhone and...

FACT in Blackboard

The Faculty and Advisor Communication Tool (FACT) is located in the faculty view of each course in Blackboard. Throughout the term, faculty can use FACT to identify those students who are experiencing difficulty, and to notify both the students and their advisors....

Closed Captioning

To use this service, visit the Academic Technology Services Closed Captioning and Accessibility Support website   Closed captioning, or adding text to a video recording, is available for both on-ground and online learning at Northeastern. In addition to addressing...

Classroom Response Systems

Get more details about Northeastern’s use of response devices on the Academic Technology Services Classroom Response website Classroom response technologies provide an alternative method in the classroom to engage students while also providing real-time...

Appointment Calendar

The Appointment Calendar, a Salesforce.com application, allows advisors and other staff members to setup availability for student appointments, walk-ins, or other “appointment blocks.” Students can then access this availability and book individual...

Lecture Capture

Read more about Lecture Capture, where to find it and how to access it on the Academic Technology Services Tegrity Lecture Capture website Tegrity lecture capture software enables faculty teaching either on-ground or online to automatically capture, store and index...

Blackboard Collaborate

Learn more about Blackboard’s webconferencing tools on the Northeastern Learning Environment Blackboard Collaborate website Blackboard Collaborate is a full-featured web conferencing tool integrated into Blackboard with screensharing, whiteboard, recording, and...

Blackboard

Learn more about Blackboard on the Northeastern Learning Ecosystem’s Blackboard page Blackboard is Northeastern’s online learning management system, a framework for an instructor to set up a course site and post material to it that students enrolled in that...

SharePoint

SharePoint, part of the Office 365 suite of applications, is a web-based collaborative workspace tool that allows faculty and staff to share documents and files, post announcements, manage team calendars, create forms and background workflow, organize information, and...

Conference & Event Technology Support

The Conference and Event Support service includes technology support for many university-sponsored, non-classroom functions such as meetings, seminars and conferences on Northeastern’s Boston campus. Upon request, Information Technology Services support may...

Classroom Technology Support

  Any member of the Northeastern community may request audio-visual equipment at Northeastern University’s Boston campus for use in the classroom, within Snell Library or for special events. The ITS staff also offers technical assistance for individuals as...

Computer Technology Support

Information Technology Services provides support for student-owned computers and university-funded faculty/staff computers. In addition to support for their own desktop and laptop computers, students can visit ResNet in Speare Commons to request device registration,...

Technology Support

Information Technology Services provides technical support to enable the successful use of computer and presentation technologies. Computer Technology Support – Support for student and Northeastern-managed computers. Students ITS provides support for individual...

ITS-Managed Computer Labs

Information Technology Services manages several computer labs on the Boston campus which Northeastern students, faculty and staff may use. ITS-managed computer labs offer access to the university’s extensive library of software applications and to printers where...

Northeastern Printing Plan

Print Free For the First $120 of Academic Year Prints   The Northeastern Printing Plan annually provides a limited amount of free printing to students, faculty and staff. At the start of the academic year members of the Northeastern community receive a $120 worth of...

Other Training Resources

NERCOMP NERCOMP’s (www.nercomp.org) mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the...

Academic and Classroom Technology Training

Academic Technology Services (ATS) provides training for: In-classroom technology: Viewing the technology-assisted classrooms on the Boston main campus, and media training for classroom media and computer equipment in a simulated classroom. Academic technology tools:...

Online Training

ITS offers free web-based training on many popular applications and security awareness. This training is available to students, faculty and staff at anytime and anywhere you have access to the Internet. Lynda.com Broad-Based Online Training ITS Information Security...

Training

Information Technology Services provides training for students, faculty and staff for a wide range of subjects and skills. Training Services include: Online Training – Extensive training is available to the entire Northeastern community from multiple online...

NUwave-guest

NUwave-guest, the open-access (not secured) wireless network, is available in administrative and classroom buildings, as well as the libraries. NOTE: It is not available in the residence halls. NUwave-guest is intended for those without a myNortheastern login visiting...

NUwave

For wireless network access, all faculty, staff and students must use NUwave, the secure/encrypted wireless network available for authenticated users in academic and administrative locations and in university-owned residence halls. Students, faculty and staff...

ResNet

If you have arrived here looking for the ResNet Resource Center, click here. ResNet (Residence Halls Network) provides Northeastern’s residence halls with redundant, high-bandwidth, high-availability wired connectivity from Northeastern’s data network to...

NUnet

NUnet provides the Northeastern community with redundant, high-bandwidth, high-availability wired connectivity from Northeastern’s data network to the Internet, Internet2 and to the university’s internal computer resources. Faculty and staff connected to...

Network Services

Network Services provides the infrastructure and support services that enable faculty, staff and students to connect their devices to other devices on a given network and to the Internet. Access to each network is provided based on your role within the Northeastern...

Mailing List Subscriptions (LISTSERV)

Faculty, staff and Sponsored Account holders may request the creation, use and administration of customized email discussion/e-newsletter lists that can be used to distribute email to a group of people. Known as mailing or distribution lists, these are provided using...

Network Shared Storage

Faculty and staff members may request centralized network file storage on a common, network-accessible server for their college, department or group. Each storage area has a designated administrator who determines the level of access for members of their group. Once...

Hardware Overview

Information Technology Services (ITS) provides standard hardware configurations for faculty and staff, along with ITS-managed computer labs. ITS consults directly with Dell and Apple to select computer configurations that best fit the needs of faculty, staff and...

Knowledge Base

If you are looking for information on Northeastern-specific technologies, you should visit the ITS Knowledge Base, which is always available and searchable. There are hundreds of Northeastern-specific articles covering: Accounts & Access Blackboard Classroom...

Security Services (SecureNU)

Information Technology Services (ITS) provides a range of security services to assist all members of the Northeastern community in protecting their information, their computers and their networks. The policies governing use of the Northeastern’s computer and...

Teaching & Learning Resources

Students and faculty can use a variety of academic technologies and services available from Information Technology Services (ITS) to support and enhance the teaching and learning experience. Accessibility Support – Tools and resources for providing an accessible...

Virtual Private Network (VPN) – Remote Access

A Virtual Private Network (VPN) provides students, faculty, staff and Sponsored Account holders with end-to-end secure remote access between a computer or device in a remote location and on-campus resources, such as your Northeastern computer and servers. While...

CrashPlan Backup

CrashPlan is a secure cloud-based computer backup service available to faculty and staff to protect or restore your work data on Northeastern-owned computers. Individuals using this service can select which folders and files to back up (with the exception of certain...

myFiles

ITS is working on a phased retirement of myFiles, which began with student accounts. Faculty and staff are encouraged to migrate content stored on myFiles to either a local machine or a cloud-based alternative, such as OneDrive for Business. Please keep in mind that...

Automated Call Distribution (ACD)

The Automated Call Distribution (ACD) Service is a server-based call processing/distribution system used to automatically route calls to call centers and departments. Calls are managed based on the number called, and the associated database of handling instructions...

Telephone Services & Equipment

Faculty/Staff Information Technology Services (ITS) provides telephone services and equipment to Northeastern faculty and staff for various uses. These services are: Office Telephones and Voicemail Mobile Devices Automated Call Distribution (ACD) Students Residence...

Office Telephones and Voice Mail

Information Technology Services (ITS) provides desktop voice communication services to the faculty and staff using traditional analog and digital landline office telephones. The system provides basic and enhanced features–such as three-way conferencing, call...

Sponsored Accounts

Sponsored Accounts provide customized access to Northeastern’s online resources (based on a sponsor approval) to individuals who have temporary or variable associations with the university, such as vendors, contractors, consultants, people whose official...

Online Accounts

At Northeastern you have core online account types that reflect your role at Northeastern and provide the necessary level of access to networks, applications and other resources. Students Faculty/Staff Other Account Holders Students myNortheastern: For information on...

Student Email, Calendar & Documents (HuskyMail and G-apps)

Each Northeastern student is provided with an @husky.neu.edu email address, called HuskyMail, and access to G-apps, a suite of Google services. HuskyMail is used as the university’s official means of communicating with students, so check it frequently for important...

myNortheastern Portal

Sign into the myNortheastern Portal Visit Login Page Northeastern’s Online Portal myNortheastern – the online portal for the Northeastern community – is a central resource for faculty, students, staff, and parents. Your myNortheastern username and...