eduroam logo

eduroam (educational roaming) is a secure, worldwide roaming wireless access service developed for, and used by, the international research and education community. This reciprocal global authentication system enables Northeastern students, faculty, and staff to securely access the eduroam wireless network at more than 5,000 participating locations worldwide. Additionally, visitors from any participating eduroam institution are able to securely connect to the eduroam wireless network at Northeastern campus locations using their own credentials.


ACCESS

eduroam is available at all Northeastern campus locations in academic and administrative buildings. The network is accessible to all individuals from participating eduroam institutions, including Northeastern students, faculty and staff, and Sponsored Account holders who have a Northeastern email account. A full list of participating US Institutions is available on the eduroam website. An international map is also available (this may take a while to load).

GET STARTED

Northeastern users
Log in with a modified version of your myNortheastern username and password ([myNortheastern username]@northeastern.edu). To connect on a laptop or mobile device, follow the instructions for your particular operating system in the How To section. ITS recommends that you first connect while on a Northeastern campus to save the network and certificate in your settings – similar to NUwave, once a device has saved the network, it will be able to automatically connect wherever the network is available. Please note that when you are connected to eduroam from off-campus, you will still need to use the VPN to connect to certain Northeastern resources.

Every few years Northeastern will update the network’s security certificate. When this happens, a notification will appear the next time you try to connect, wherever you are. The process to accept a new certificate is identical to how you connect for the first time.

eduroam guests at Northeastern
Securely access the eduroam network while at Northeastern using your home organization’s login credentials. The credentials used by individual universities/institutions may vary.

SUPPORT

Northeastern users off campus at a participating location

  • Ensure that you are connecting to the “eduroam” wireless network.
  • Ensure that you are entering your username as [myNortheastern username]@northeastern.edu and that your myNortheastern password is correct.
  • For assistance with your myNortheastern username and password, please call the ITS Service Desk at 617.373.4357 (xHELP).
  • For network connection assistance, please contact the IT or network support group of the institution where you are attempting to access eduroam.

Northeastern users on a Northeastern campus

  • If you have any questions or need help, contact the ITS Service Desk at 617.373.4357 (xHELP), email help@northeastern.edu or initiate a chat session.
  • NOTE: While at Northeastern, ITS recommends that Northeastern students, faculty, staff and sponsored accounts connect to NUwave over eduroam, as NUwave is more widely available and will allow for seamless connectivity. The eduroam network is available only in academic and administrative buildings at Northeastern.

eduroam guests at Northeastern

  • Confirm that your institution is on the list of participating organizations on the eduroam website.
  • Ensure that you are connecting to the “eduroam” wireless network.
  • Verify that your login credentials are correct with your home institution.

FAQS

eduroam – FAQs

HOW TO

How To: Connect to eduroam on a Windows computer

How To: Connect to eduroam on Mac OS X

How To: Connect to eduroam on a mobile device