Information Technology Services (ITS) provides a range of security services to assist all members of the Northeastern community in protecting their information, their computers and their networks. The policies governing use of the Northeastern’s computer and network resources are articulated in the Appropriate Use Policy (AUP) (PDF).

Security services include:

  • Confidentiality and Privacy Compliance – Information and assistance is available so all account holders can abide by the requirement to honor and observe the rules of confidentiality and protection of privacy and to apply safeguards to protect university information when accessing, using or disclosing any information that resides on Northeastern University information systems and/or any information that pertains to university programs, or individuals. ITS Security maintains a list with links to state and federal government information and guidelines for maintaining confidentiality and privacy.
  • Computer Security Incident Response – Central management point for security incidents available to faculty, staff, and students who suspect a compromise or breach in university systems or accounts.
  • Data Sanitization and Destruction – Sanitizes or destroys faculty and staff paper, magnetic, optical or other media containing sensitive institutional or personal data to meet to Department of Defense/National Security Agency standards.
  • Information Security Risk Management and Assessment – Examination, assessment and articulation of risk for all instances, uses and handling of university- and student-owned information to assist faculty and staff to make decisions around risk acceptance.
  • Network Security Services – Provides faculty, staff, students or groups working with the university with security and protection to the campus information assets via a best-practices approach.
  • Two-Factor Authentication (2FA) – 2FA is an added layer of security for your Northeastern accounts and information. Using 2FA reduces the risk and potential impact of compromised accounts, and an increasing number of university online services and systems are being protected by 2FA.


Virus and malware cleanup and remediation support is available, regardless of the antivirus application used.

  • Students can go to the ResNet Resouce Center in Speare Commons, or call the ITS Service Desk at 617.373.4357 (xHELP) and press #2.
  • Faculty and staff can go to the Help & Information Desk in Snell Library, or contact the ITS Service Desk at 617.373.4357 (xHELP), email or initiate a chat session.

For more information visit the SecureNU website. If you have questions regarding regulatory controls on access, use or disclosure of information, contact the Office of Information Security at