Two-factor authentication (2FA) is an easy way to protect online accounts and university information. Therefore, Northeastern is securing an increasing number of the university’s most frequently used online services and systems with 2FA. To access these services, users will need to be enrolled in Duo, the university’s 2FA service provider.

What is 2FA?

2FA is a form of security that protects an account with two layers of authentication. The first layer is a PIN number or password, something that you know. The second factor is something that you physically have, such as a device. For example, a bank account uses 2FA for security by requiring both a PIN and a debit card. 

After you enroll in 2FA, when you log in to any 2FA-protected website or service, you will enter your username and password (something you know) as you do today, and then use your smartphone or another device (something you have) to verify your identity.

Get Started with Duo Enrollment

Using 2FA is fast and easy, and it adds a second layer of security whenever you log in to a service that is protected by 2FA. Beginning spring 2019, all Northeastern University users with faculty, staff, or sponsored accounts will be required to enroll in and use 2FA. 


Learn more about the university’s 2FA requirement, and how to enroll and use 2FA, at

If you have additional questions about 2FA or enrolling in the service, please contact the ITS Service Desk at 617.373.4357 (xHELP), email or initiate a chat session.


Need ITS Help?

Visit the “Get Help” page to find out when, where, and how you can attain support for all of your technology-related needs.