What is MFA?

Northeastern is taking greater steps to fully secure all members of the Northeastern community by implementing Multi-Factor Authentication (MFA) services, an added layer of security for your Northeastern accounts and information. MFA, a service provided by Duo Security, requires users to authenticate their identity through a separate method, typically through the Duo mobile application, text message or phone call, to gain access to their accounts.

This additional security measure will significantly reduce the risk and potential impact of compromised accounts, as access will require a unique personal device or PIN. ITS has added MFA for access to VPN and Office 365 applications including SharePoint, and will continue to add to other critical Northeastern services in the future.


This new authentication process is done using a second factor, typically via phone or separate security question or passcode. MFA will help faculty, staff and students to add additional security when logging in or performing transactions online at Northeastern University. It is especially critical when accessing systems storing sensitive information or data. All VPN and Office 365 users will be required to use MFA to access those services.

In the weeks and months ahead, MFA will be integrated with other university services, including server logons, Banner systems, the new myNortheastern portal and more. We will inform you before MFA is added to any new service. 

Get Started with Duo Enrollment

Using MFA is fast and easy, and it adds a second layer of security to all your Northeastern accounts and information. You can access this increased security by enrolling in Northeastern’s Multi-Factor Authentication program, DUO. Select one of the enrollment methods below.

  • Enroll Using a Mobile Device (Recommended)
  • Enroll Using a Landline

NOTE: You will only need to complete this registration process once per device.


Learn more about MFA on the ITS Website or check out our service provider, Duo.

If you have any questions about MFA or enrolling in the service, please contact the ITS Service Desk at 617.373.4357 (xHELP), email Help@northeastern.edu or initiate a chat session.


Need ITS Help?

Visit the “Get Help” page to find out when, where, and how you can attain support for all of your technology-related needs.