Northeastern Information Technology Services provides video conferencing through BlueJeans.

BlueJeans is a cloud-based video conferencing and content-sharing service that offers interoperability with multiple platforms. Using BlueJeans, you can meet, share content, chat or record a session using an in-room conferencing system, a Windows or Mac desktop or laptop browser, or an iOS or Android mobile device. Recordings must comply with the university’s policies around BlueJeans recordings. You may store recorded content for up to one year and share the recordings with others.

This service allows you to collaborate via both audio and video with coworkers, vendors, and partners from around the globe by hosting guest speakers, conducting interviews, or participating in meetings or classes on or off-campus.

 

Access

Faculty, staff and some selected sponsored account holders (lecturer, new hire faculty/staff, contractor, consultant, or graduate research assistant) may initiate a BlueJeans session. For access to Blue Jeans, go to northeastern.bluejeans.com. Log in with your office 365 username [name@northeastern.edu]  and myNortheastern password. Beneath the login area, you will see the guidelines for recording a BlueJeans session. Whether or not you plan to record the session, become familiar with those guidelines to proceed. You may start an instant meeting or schedule a meeting. You do not need to log in to attend a meeting initiated by someone else.

 

Get Started

  • In a room with supported conferencing platforms (such as Polycom systems found in sites around Northeastern campuses) – Connect your laptop to the system and go to northeastern.bluejeans.com.
  • On a Windows or Mac computer – Sign in to northeastern.bluejeans.com through your browser with your office 365 username [name@northeastern.edu]  and myNortheastern password, and use the built in web camera and microphone.
  • On an iOS or Android phone – Download the Blue Jeans app . To log in, you must go through your browser at northeastern.bluejeans.com, signing in using your office 365 username [name@northeastern.edu]  and myNortheastern password.

 

Support

You can find informational videos, support, and extensive knowledge base information about scheduling, managing, and joining your meetings on the Blue Jeans website.You may also visit http://bluejeans.com/for/northeastern-and-bluejeans to sign up for live training, view getting started guides, or to obtain support from Blue Jeans.

 

Need ITS Help?

If you have any questions or need help, contact the ITS Service Desk at 617.373.4357 (xHELP), email help@northeastern.edu or initiate a chat session.

Other Audio and Video Collaboration Options

Blackboard Collaborate

The most popular use of Blackboard Collaborate is the web conferencing module which allows faculty and students to meet in an online space using video and/or audio chat, whiteboard features, slideshow features, and screen sharing features.

Microsoft Lync

Faculty and staff can use Microsoft Lync on and off campus for a range of collaboration activities, including AV/Web conferencing, whiteboarding, screen sharing, application sharing and file transfers.

FAQs

How To

Is BlueJeans only for room to room video conferences?
BlueJeans can be used to connect desktop and laptop computers and Apple and Android devices. You may even join a BlueJeans session only using audio.

Do I need to have a camera to participate in a BlueJeans meeting?
No. You may participate using the telephone number associated with your meeting.

Where do I find information about BlueJeans?
BlueJeans, a cloud-based video conferencing and content-sharing service that offers inter-operability with multiple platforms, has informational videos, support, and extensive knowledge base information about scheduling, managing, and joining your meetings on the Blue Jeans website. You may also visit http://bluejeans.com/for/northeastern-and-bluejeans to sign up for live training, view getting started guides, or to obtain support from Blue Jeans.