All faculty, staff and students have access to the Windows 10 operating system in labs, on your own personal computers and on Northeastern–owned faculty and staff computers, both managed and unmanaged. It is also available on Windows equipment purchased through the Dell Computer store from myMarketplace on myNEU.

If you wish to install Windows 10 on an existing device, it is available to faculty and staff from the Service Desk for non-managed computers or by contacting the Service Desk to have your Northeastern-managed computer re-imaged.

Windows 10 for Education

Windows 10 for Education is also available for installation on student, faculty and staff personal machines. Log in to myNEU and select Microsoft Applications under the Free and Discounted Software link. Faculty and staff will be charged a nominal fee for home use, while students can download the software at no additional charge. Windows 10 will be available in some classrooms in the Fall and for all classrooms at the start of the Spring 2018 term.

New Features

Windows 10 uses a new service model for Microsoft – instead of big releases, there will be regular improvements, updates and fixes rolled out directly to individual users as they come available. Microsoft is framing the OS as “Windows as a Service,” meaning it is in a constantly evolving state. ITS has tested Windows 10 successfully with all of Northeastern’s standard, generally-released software.

Presenting a hybrid of the best of its most recent operating systems, Windows 10 boasts more features, functionality, security, and polish. It is resilient, adaptable and geared for personalization. The simple interface easily crosses from computer to tablet to phone to touchscreen. It brings back the beloved Start button and Start menu from Windows 7.

Other features of Windows 10 include:

  • Action Center: Consolidated and quick access to settings, devices and alerts.
  • Virtual Desktops: Task view shows multiple windows/applications running at the same time
  • Edge: A fast browser with webpage annotation and reading mode (ad-free surfing)
  • Cortana: A voice-controlled digital voice assistant that operates much like Siri (only available on your personal computer)

More Information and Training

For more information, see the Windows 10 service page on the ITS website or Microsoft’s Windows 10 Overview and the Windows 10 Launch page.

Training for Windows 10 is available on and from Microsoft. In addition, ITS will be holding Windows 10 introductory brown bag training sessions during the fall term. Keep an eye out for announcements and updates.

Have Questions or Need Help?

If you have questions or concerns regarding department-specific or any other special applications or if you need additional help or have questions, contact the ITS Service Desk at 617.373.4357 or