Work for Northeastern ITS


Help Us Increase Northeastern University's Impact


Information Technology Services (ITS) is the central provider of technology infrastructure, services and applications for more than 45,000 students, faculty, researchers and staff at Northeastern University. The goal: to promote and advance teaching, learning, research, and support for the Northeastern community.

ITS’s solutions range from supporting the myNortheastern portal and high-performance computing, to providing secure networks and training on critical applications. All this and more are in place to equip students, faculty and staff with the tools necessary to achieve academic excellence.


Perks of Working at Northeastern ITS

A Mission That Matters

We’re passionate about the use of the web as a communication tool, within and outside of ITS, to more fully engage staff, campus partners, and the broader University community.

Work from Home Policy

Our division’s culture stresses the importance of utilizing cloud-technologies, something that makes our formalized work-from-home policy a breeze to carry out.

Great Location

Located in the heart of Boston in the hip Symphony neighborhood, the main ITS office is a several minute walk from the Orange and Green lines as well as from hundreds of lunch options.

Incredible Kitchen & Amenities

Our office kitchen contains two spacious fridges, a relaxed seating area, and even dishwashers. And of course, in the kitchen, coffee and tea are always FREE.

Professional Development Opportunities

Unlike many other divisions at Northeastern, ITS allocates funding specifically for staff to pursue professional development programs that they’re interested in.

Work Culture of Fun

From our annual holiday party which include free bowling and arcade games to our monthly breakfast gatherings, at ITS, we aim to be a place that is enjoyable for all.

Life at ITS


Perks & Benefits of Working at Northeastern University


At Northeastern University, we strive to create a vibrant and diverse community, characterized by collaboration, creativity, and an unwavering commitment to excellence. Our core mission is to educate students for a life of fulfillment and accomplishment and to create and translate knowledge to meet global and societal needs. We seek accomplished faculty and staff to help us advance this mission.



Generous Paid Time Off

From vacation and holiday time (twelve holidays plus winter break) to personal and sick time, Northeastern provides ample paid time off benefits.

Health Care

Supporting the health and wellness of you and your family is one of our top priorities. From high-quality medical plans to flexible reimbursement accounts, Northeastern provides you with a comprehensive selection of benefits.

Competitive Salary

To ensure staff is being compensated fairly, we work diligently on the development of salary ranges and performance appraisal programs. HR Staff also consults with department managers on job design related to reorganization and restructuring.

Retirement Plans

To help you build a more secure financial future, we provide a comprehensive retirement program. After two years of benefits eligible employment, if you contribute 5 percent of your eligible pay to your retirement account, Northeastern will contribute the equivalent of 10 percent of your eligible pay.

Fitness & Wellness Initiatives

Earn up to $400 a year by participating in our Healthy You fitness and wellness programs and/or access our world class recreational facilities for a small fee.



Tuition Benefits

Full-time staff are eligible for up to 9 credit hours of tuition per academic term, and after 3 years of continuous full-time employment, your dependent children are eligible for full tuition.

Let's Work Together


The Division of Information Technology Services is currently seeking a talented individuals to fill various roles in our department. Interested in joining one of our talented, innovative and diverse teams?

Open positions within ITS can be found on the Northeastern Human Resources Management website.

If you have questions, please contact Tracy-Ann Bain, Technical Recruiter, No agency or third party emails or calls please.