Empathy
Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough.
Commitment
Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern.
Excellence
Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation.
Key Services
What the Northeastern community relies on to streamline the pathway to discovery.
Office 365
In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies.
Blackboard
Learners’ needs are met in a mobile, social experience with a vast selection of easily accessible teaching-and-learning tools.
High Performance Research Computing
Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members.
Printing
At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more.
Wireless Access
Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity.
Online Security
ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection.
We Succeed so You Can Too
Each resolved ticket and tech-enhanced supported classroom helps us bolster your progress.
1697
High Performance Cluster Users
27376
Total Cores Online
4994
Support Tickets Resolved
256
Tech-Enhanced Classrooms
Tech News at Northeastern
Teaching and Learning
Northeastern’s Printing System Has Been Upgraded to PaperCut
Northeastern University students have access to general use printers spread across the institution’s campuses. Starting on Monday, July 29, 2019, the student printing experience will be upgraded to a new software.
Digital Workplace
Software Updates for Fall 2019
While you bring tomorrow’s discoveries to life, we’re hard at work making sure you have the latest and greatest solutions to make it happen. See what we’ve been up to in order to set you up for success.
Teaching and Learning
Tune into These Tech Resources
Whether this is your first semester as a husky, your last, or somewhere in between, these are key resources you can explore to take charge of your tech life this fall.
Teaching and Learning
Piloting Technologies that Enable Limitless Learning
As the university welcomes another new class of students, it’s also taking a closer look at some of the technologies that support student learning.
Teaching and Learning
Gaining Skills, and How to Get There: LinkedIn Learning at Northeastern
Since the July upgrade, many students, faculty, and staff have signed into LinkedIn Learning to develop their skillsets. The service offers more than 5,000 on-demand courses.
Teaching and Learning
Expanded 24×7 Support in Snell
Northeastern students in Boston now have a one-stop shopping experience for all their tech needs—including hardware fixes, warranties, anti-virus removal, and more.
Security
Your 2FA Guide: How to Take Charge of Your Online Security
Two-factor authentication (2FA), which was expanded last spring as part of Northeastern’s ongoing efforts to protect personal and institutional data, has already made a difference in keeping members of the university community safe online.
From the CIO’s Blog
Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences.
Sean O’Connor Named Associate Vice President and CTO
Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer in the Office of the Vice Presiden[...]
To truly build a modern university, we have to lead our community to think digital-first across all of our functions. The Digital University framework[...]
The ITS Experience, Shared with You
Mercy Benazquen
Tracy LaMantia
Ken Papai
Delante Bess
Need Support?
Reach out to us—we’re happy to help you!
Call: 617.373.4357
Chat Online
Find Answers
Explore Services