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Who We Are & What We Do
Information Technology Services (ITS) is the central provider of technology infrastructure, services and applications for more than 30,000 students, faculty and staff at Northeastern University.
From providing the myNortheastern portal to secure networks to training on critical applications, ITS partners with stakeholders across the university to equip students, faculty and staff with the tools necessary to achieve academic excellence.
The division serves as a technology partner with the university, evaluating and delivering innovative and collaborative solutions that promote and advance teaching, learning, research, and support for the Northeastern community.
Recent Blog Posts
Northeastern’s Printing System Is Being Upgraded to PaperCut
Northeastern University students have access to general use printers spread across the institution’s campuses. Starting in the summer of 2019, the student printing experience will be upgraded to a new software. With PaperCut, the new software for all Northeastern...
read moreSean O’Connor named associate vice president and CTO
Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer, effective August 12, 2019.
read moreThe university’s login experience is getting a refresh
We’re in a digital age in which it seems that nearly every website requires a password, with various lengths and combinations of letters, numbers, special characters, and capitalization. It can be frustrating to juggle all of those passwords. Even, worse, they can be...
read moreIntroducing the newest myNortheastern feature: the library portlet!
We’ve been listening! ITS is always seeking opportunities to better serve the Northeastern community’s technology needs. In alignment with this goal, the latest myNortheastern portal update from ITS directly results from our choice to use student feedback to guide our...
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Our Impact
Active High Performance Cluster Users
Emails with Malicious Content Blocked By ATP
Tickets Opened (Feb. 2019)
Cores Online or Total Cores Online
ITS-Supported Classrooms
Tickets Resolved (Feb. 2019)
Files Stored on OneDrive (April 2019)
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Need ITS Support?
Visit the “Get Help” page to find out when, where, and how you can attain support for all of your technology-related needs.