Empathy

Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough.

See What We Do for You

Contribution

Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern.

Discover What’s Ahead

Excellence

Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation.

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Key Services

What the Northeastern community relies on to streamline the pathway to discovery.

 Office 365

In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies.

 Canvas

Canvas, the university’s next learning management system (LMS), empowers learners with mobile, social, and cloud-based course content.

High Performance Research Computing

Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members.

 Printing

At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more.

 Wireless Access

Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity.

 Online Security

ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection.

Tech News at Northeastern

Northeastern wellness checks go mobile

A new mobile app now makes it even more convenient to complete daily wellness checks and other wellness-related activities that have become a routine part of learning and working across Northeastern’s global campuses.

Security

Phishing Exercises Strengthen Security Defenses

As phishing attacks grow in sophistication, so does the importance of elevating organizational awareness of these advanced security threats.

Tech Updates

Student Tech Update 4/6/21: 5-day loans of laptops and other equipment, and student experience focus groups next week

In this edition, based on students' feedback IT Services has expanded its services in Snell Library to support laptop loans for up to five days. Find more information about that and other resources in this update.

Tech Updates

Faculty and Staff Tech Update 4/6/21: Accessing Zoom recordings in Panopto and how to use Adobe Sign

In this edition, you’ll find resources for signing staff performance evaluations, grading exams, managing your video recordings and information on Back to the Classroom workshops in Boston

Digital Workplace

Background Basics for Virtual Meetings

In a world full of virtual meetings, backgrounds help us add a little fun, camouflage our clutter, and express our hopes and wishes for someday being able to be somewhere other than our home office.

Security

Two Rules for Avoiding Phishing Emails

You’re probably familiar with the term “phishing” by now, but do you know how to identify the sender, company and content of your emails before you engage with the content? Do you know how to report a phishing incident?

Tech Updates

Students Tech Update 2/25/21: Wellness Mobile App, and Blackboard Retirement for Students

In this edition, there’s a new mobile app for completing the Daily Wellness Check and accessing key wellness-related resources.

From the CIO’s Blog

Cole W. Camplese

VP and CIO

Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences.

Harry Hoffman Named Associate Vice President and Chief Information Security Officer

Harry Hoffman, an exceptional IT leader, has been named associate vice president and chief information security officer (CISO) in the Office of the CI[...]

The ITS Experience, Shared with You

Testimonial - Mercy Benazquen

I joined ITS as a student employee as soon as I started my Master’s in Global Studies and International Relations here at Northeastern University… I have been fortunate to have supervisors who want to see me succeed both at ITS and in my studies and who have made me feel part of the team since day one. . . I am grateful and lucky to be part of Northeastern’s wonderful community both as a student and as an employee.

Mercy Benazquen

Receptionist Assistant – Finance and Administration

Testimonial - Tracy LaMantia

It’s never boring and there are great people to work with! There are many aspects of my work that translate in providing new technologies and services to the University. Northeastern is rapidly growing into an international organization … This, in turn, gives ITS the opportunity to look outside our industry and bring in innovative technical solutions that will scale, adapt, and support the rapidly changing needs of our constituents.

Tracy LaMantia

Manager – Identity and Access Management

Testimonial - Ken Papai

We love using AWS, especially its SQS and SNS services, and we are looking forward to the many learning opportunities offered and encouraged by ITS management. I have a tech-savvy and business-savvy manager who gives clear direction and sound advice … ITS teams strive to help each other, especially when teams are in a pinch or our customers need something quickly.

Ken Papai

Manager – Data & Systems Integration

Testimonial - Delante Bess

I really enjoy working with the people. Everyone I have interacted with is smart, passionate, down-to-earth, and goes out of their way to help when needed.

Delante Bess

Developer/Admin – ServiceNow

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