Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough.

See What We Do for You


Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern.

Discover What’s Ahead


Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation.

Get Connected

Key Services

What the Northeastern community relies on to streamline the pathway to discovery.

 Office 365

In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies.


Canvas, the university’s next learning management system (LMS), empowers learners with mobile, social, and cloud-based course content.

High Performance Research Computing

Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members.


At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more.

 Wireless Access

Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity.

 Online Security

ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection.

Tech News at Northeastern

Planning for Northeastern’s Retirement of Blackboard

Northeastern’s Blackboard learning management system will retire on June 30, 2021. Until that date, users can still log in at northeastern.blackboard.com to view and download content and data from past courses. 


Two Rules for Avoiding Phishing Emails

You’re probably familiar with the term “phishing” by now, but do you know how to identify the sender, company and content of your emails before you engage with the content? Do you know how to report a phishing incident?

Tech Updates

Students Tech Update 2/25/21: Wellness Mobile App, and Blackboard Retirement for Students

In this edition, there’s a new mobile app for completing the Daily Wellness Check and accessing key wellness-related resources.

Tech Updates

Faculty and Staff Tech Update 2/26/21: “Zoom Bombing”, Blackboard Retirement, Wellness Mobile App

In this edition, there’s important information about Northeastern’s Blackboard retirement, resources for protecting your data, responding to unwelcome participants in Zoom or Teams meetings, and completing your Daily Wellness Check.

Digital Workplace

What to do if your meeting gets “bombed” – and how to prevent it in the first place

With virtual meetings comes the risk of uninvited participants causing disruptions. Fortunately, there are guides for how to screen participant access, remove participants, and quickly take control of your audio and visual tools in both Zoom and Microsoft Teams meetings.

Teaching and Learning

Finding and Creating Community at Northeastern

Seeking safe ways to connect? Communities at Northeastern is a unique social networking destination offering a place to engage and interact with members of the university community, from anywhere, at any time.

Teaching and Learning

Northeastern wellness checks go mobile

A new mobile app now makes it even more convenient to complete daily wellness checks and other wellness-related activities that have become a routine part of learning and working across Northeastern’s global campuses.

From the CIO’s Blog

Cole W. Camplese

VP and CIO

Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences.

Harry Hoffman Named Associate Vice President and Chief Information Security Officer

Harry Hoffman, an exceptional IT leader, has been named associate vice president and chief information security officer (CISO) in the Office of the CI[...]

The ITS Experience, Shared with You

Testimonial - Mercy Benazquen

I joined ITS as a student employee as soon as I started my Master’s in Global Studies and International Relations here at Northeastern University… I have been fortunate to have supervisors who want to see me succeed both at ITS and in my studies and who have made me feel part of the team since day one. . . I am grateful and lucky to be part of Northeastern’s wonderful community both as a student and as an employee.

Mercy Benazquen

Receptionist Assistant – Finance and Administration

Testimonial - Tracy LaMantia

It’s never boring and there are great people to work with! There are many aspects of my work that translate in providing new technologies and services to the University. Northeastern is rapidly growing into an international organization … This, in turn, gives ITS the opportunity to look outside our industry and bring in innovative technical solutions that will scale, adapt, and support the rapidly changing needs of our constituents.

Tracy LaMantia

Manager – Identity and Access Management

Testimonial - Ken Papai

We love using AWS, especially its SQS and SNS services, and we are looking forward to the many learning opportunities offered and encouraged by ITS management. I have a tech-savvy and business-savvy manager who gives clear direction and sound advice … ITS teams strive to help each other, especially when teams are in a pinch or our customers need something quickly.

Ken Papai

Manager – Data & Systems Integration

Testimonial - Delante Bess

I really enjoy working with the people. Everyone I have interacted with is smart, passionate, down-to-earth, and goes out of their way to help when needed.

Delante Bess

Developer/Admin – ServiceNow

Need Support?

Reach out to us—we’re happy to help you!


Call: 617.373.4357

Chat Online

Find Answers

Explore Services