Empathy

Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough.

See What We Do for You

Commitment

Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern.

Discover What’s Ahead

Excellence

Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation.

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Key Services

What the Northeastern community relies on to streamline the pathway to discovery.

 Office 365

In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies.

 Blackboard

Learners’ needs are met in a mobile, social experience with a vast selection of easily accessible teaching-and-learning tools.

High Performance Research Computing

Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members.

 Printing

At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more.

 Wireless Access

Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity.

 Online Security

ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection.

We Succeed So You Can Too

Each resolved ticket and tech-enhanced supported classroom helps us bolster your progress.

1697

High Performance Cluster Users

27376

Total Cores Online

4994

Support Tickets Resolved

256

Tech-Enhanced Classrooms

Tech News at Northeastern

Security

Understanding 2FA and How It Protects You

Want to understand two-factor authentication at Northeastern? Learn about the university’s new 2FA requirement and how it’s meant to keep you safe online.

Security

An Entire 31 Days Dedicated to Cybersecurity Awareness

Whether cyberattacks creep up in headlines or your personal accounts this October, the only thing darker than some parts of the web is this inescapable truth: hackers are constantly trying to steal data and debilitate entire websites—and rarely is it immediately obvious.

Digital Workplace

Software Updates for Fall 2019

While you bring tomorrow’s discoveries to life, we’re hard at work making sure you have the latest and greatest solutions to make it happen. See what we’ve been up to in order to set you up for success.

Teaching and Learning

Tune into These Tech Resources

Whether this is your first semester as a husky, your last, or somewhere in between, these are key resources you can explore to take charge of your tech life this fall.

From the CIO’s Blog

Cole W. Camplese

VP and CIO

Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences.

Sean O’Connor Named Associate Vice President and CTO

Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer in the Office of the Vice Presiden[...]

The Digital University

To truly build a modern university, we have to lead our community to think digital-first across all of our functions. The Digital University framework[...]

The ITS Experience, Shared with You

Testimonial - Mercy Benazquen

I joined ITS as a student employee as soon as I started my Master’s in Global Studies and International Relations here at Northeastern University… I have been fortunate to have supervisors who want to see me succeed both at ITS and in my studies and who have made me feel part of the team since day one. . . I am grateful and lucky to be part of Northeastern’s wonderful community both as a student and as an employee.

Mercy Benazquen

Receptionist Assistant – Finance and Administration

Testimonial - Tracy LaMantia

It’s never boring and there are great people to work with! There are many aspects of my work that translate in providing new technologies and services to the University. Northeastern is rapidly growing into an international organization … This, in turn, gives ITS the opportunity to look outside our industry and bring in innovative technical solutions that will scale, adapt, and support the rapidly changing needs of our constituents.

Tracy LaMantia

Manager – Identity and Access Management

Testimonial - Ken Papai

We love using AWS, especially its SQS and SNS services, and we are looking forward to the many learning opportunities offered and encouraged by ITS management. I have a tech-savvy and business-savvy manager who gives clear direction and sound advice … ITS teams strive to help each other, especially when teams are in a pinch or our customers need something quickly.

Ken Papai

Manager – Data & Systems Integration

Testimonial - Delante Bess

I really enjoy working with the people. Everyone I have interacted with is smart, passionate, down-to-earth, and goes out of their way to help when needed.

Delante Bess

Developer/Admin – ServiceNow

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