Empathy

Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough.

See What We Do for You

Commitment

Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern.

Discover What’s Ahead

Excellence

Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation.

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Key Services

What the Northeastern community relies on to streamline the pathway to discovery.

 Office 365

In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies.

 Blackboard

Learners’ needs are met in a mobile, social experience with a vast selection of easily accessible teaching-and-learning tools.

High Performance Research Computing

Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members.

 Printing

At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more.

 Wireless Access

Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity.

 Online Security

ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection.

We Succeed so You Can Too

Each resolved ticket and tech-enhanced supported classroom helps us bolster your progress.

1697

High Performance Cluster Users

27376

Total Cores Online

4994

Support Tickets Resolved

256

Tech-Enhanced Classrooms

Tech News at Northeastern

Teaching and Learning

Piloting Technologies that Enable Limitless Learning

As the university welcomes another new class of students, it’s also taking a closer look at some of the technologies that support student learning.

Teaching and Learning

Gaining Skills, and How to Get There: LinkedIn Learning at Northeastern

Since the July upgrade, many students, faculty, and staff have signed into LinkedIn Learning to develop their skillsets. The service offers more than 5,000 on-demand courses.

Teaching and Learning

Expanded 24×7 Support in Snell

Northeastern students in Boston now have a one-stop shopping experience for all their tech needs—including hardware fixes, warranties, anti-virus removal, and more.

Security

Your 2FA Guide: How to Take Charge of Your Online Security

Two-factor authentication (2FA), which was expanded last spring as part of Northeastern’s ongoing efforts to protect personal and institutional data, has already made a difference in keeping members of the university community safe online.

From the CIO’s Blog

Cole W. Camplese

VP and CIO

Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences.

Sean O’Connor Named Associate Vice President and CTO

Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer in the Office of the Vice Presiden[...]

The Digital University

To truly build a modern university, we have to lead our community to think digital-first across all of our functions. The Digital University framework[...]

The ITS Experience, Shared with You

I joined ITS as a student employee as soon as I started my Master’s in Global Studies and International Relations here at Northeastern University… I have been fortunate to have supervisors who want to see me succeed both at ITS and in my studies and who have made me feel part of the team since day one. . . I am grateful and lucky to be part of Northeastern’s wonderful community both as a student and as an employee.

Mercy Benazquen

Receptionist Assistant – Finance and Administration

It’s never boring and there are great people to work with! There are many aspects of my work that translate in providing new technologies and services to the University. Northeastern is rapidly growing into an international organization … This, in turn, gives ITS the opportunity to look outside our industry and bring in innovative technical solutions that will scale, adapt, and support the rapidly changing needs of our constituents.

Tracy LaMantia

Manager – Identity and Access Management

We love using AWS, especially its SQS and SNS services, and we are looking forward to the many learning opportunities offered and encouraged by ITS management. I have a tech-savvy and business-savvy manager who gives clear direction and sound advice … ITS teams strive to help each other, especially when teams are in a pinch or our customers need something quickly.

Ken Papai

Manager – Data & Systems Integration

I really enjoy working with the people. Everyone I have interacted with is smart, passionate, down-to-earth, and goes out of their way to help when needed.

Delante Bess

Developer/Admin – ServiceNow

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