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Who We Are & What We Do
Information Technology Services (ITS) is the central provider of technology infrastructure, services and applications for more than 30,000 students, faculty and staff at Northeastern University.
From providing the myNortheastern portal to secure networks to training on critical applications, ITS partners with stakeholders across the university to equip students, faculty and staff with the tools necessary to achieve academic excellence.
The division serves as a technology partner with the university, evaluating and delivering innovative and collaborative solutions that promote and advance teaching, learning, research, and support for the Northeastern community.
Recent Blog Posts
We recommend that if you connect to the Northeastern VPN from your iPhone or iPad, wait to download iOS 12 until you are able to install the GlobalProtect 5.0 app.read more
The Northeastern research community has a new resource to help in daily research computing needs. In time for the new school year, Northeastern ITS launched a service portal dedicated to research computing. This portal is just the first in a line of changes we plan to...read more
The beginning of the school year can be a hectic time, are we right? Whether you’re a professor trying to ensure students are up to date on the syllabi, an administrative assistant planning a fall campus event, a Service Desk staff member answering calls from incoming...read more
Northeastern ITS is committed to better protecting you and your information. One of the ways we can do this is to stop all of those pesky phish from spamming your inbox, so we've been working to better secure your email. We rolled out a new feature over the summer...read more
Active High Performance Cluster Users
Emails with Malicious Content Blocked By ATP
Tickets Opened (Sept. 2018)
Cores Online or Total Cores Online
Tickets Resolved (Sept. 2018)
Files Stored on OneDrive (July 2018)
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Visit the “Get Help” page to find out when, where, and how you can attain support for all of your technology-related needs.