Resources that Empower
Northeastern’s commitment to digital dexterity means that technology can and should empower the academic and professional pursuits of students, faculty, and staff. The university’s technology support teams are available 24/7 to train, troubleshoot, and ensure a solid foundation for excellence.
Lifelong Learning Rooted in Digital Transformation
All members of the Northeastern community can aim high, confident that the technical details are tended to—from service requests to help with digitally enhancing their courses.
Receive Training and Gain Skills
Schedule hands-on instruction with a technology professional, register for a virtual workshop, or browse resources.
Everyone is a learner at Northeastern—and solutions offered by the university can become the foundation for new ideas. Through live walk-throughs, step-by-step guides, in-person sessions, and more, community members can gain skills that lead to shared knowledge. Discover training materials that students, faculty, and staff can leverage to adeptly navigate the digital landscape.
Featured Training Topics
Use your meetings and related tools to work at your full potential. Choose from a menu of training options on tools like Teams or request a workshop with training customized to your team’s needs.
A collaborative mindset helps students, faculty, and staff do their best work at Northeastern. Learn about all the collaborative tools at your disposal and make your teaching, learning, and research frictionless.
ITS workshops are tailored to your team’s needs and are here to help you remove any tech-related barriers from your Northeastern experience.
Northeastern’s classrooms are outfitted with technology that allows faculty and students to get the most out of their teaching and learning experiences. Learn how the university’s classrooms and digital labs set you up for success.
Explore the Tech Service Portal
Submit service requests, browse the knowledge base, report issues, and more—all in one place.
Go to Portal
Get Systems Updates and Track Support Requests
Stay up-to-date on tech issues and outages, and receive notifications when your tech support requests have been solved.
Northeastern community members can borrow cameras, laptops, and other hardware using the university’s vending and lockers services.
Have Questions or Need Help?
- The IT Service Desk is available to help 24/7/365 at 617.373.HELP  or email@example.com.