As classes start up again in the new year, so do Tech Updates from IT Services. In this Update, find tips on how to control Teams notifications and for developing courses in Canvas, among other helpful information.  

As always, technology support is available 24 hours a day, 7 days a week throughout the semester. Call 617.373.HELP [4357], email, or visit the Tech Service Portal at    


– M 

Marcus P. Robinson     

Associate Vice President, Engagement and Experience   

Tech Update: February 1, 2022

Time to Update Your Profile Information…Now Through Workday

It’s that time of the year when HR asks all employees to review and update personal and emergency contact information. It’s easy. Just log into Workday and select the person icon where you can review or edit as needed. Also, be sure to set your Phone Type to Mobile to receive emergency texts.

View more information on updating your personal information in Workday

Manage Team Notifications

Take control of your Microsoft Teams notifications in the new year. Microsoft allows users to manage how, when, and where notifications appear. Custom settings are also available for channels and chat appearance, sounds, and even the ability to turn off specific messages. These features apply to desktop, iOS, and Android systems.

More information on managing notifications

Connect to Tech 

As the new term begins, refresh your knowledge and explore new technology available at Northeastern. Connect to Tech has the resources that help faculty, staff, and students get connected to technology that supports collaboration and innovation.   

Integrate Teams Meetings in Canvas

The integration of Microsoft Teams and Canvas is here! Instructors can now create a Microsoft Team that syncs automatically with the enrollments in their Canvas course. This integration takes advantage of such Teams features as channel-based chat, file sharing, document collaboration, and a live-meeting application. The result is a robust, collaborative classroom community that supports learning both in and in-between class sessions.

Instructors who would like to use Teams for their class meeting experience without the more extensive collaboration hub can also easily create a Teams Meeting in Canvas using the integration.

Create Teams Meetings in Canvas

Ensure Digital Flexibility with Canvas 

To prepare a course that provides continuity of learning even when students are occasionally absent, make Canvas your course’s digital home base. Review the Canvas start-of-term checklist for step-by-step instructions to create a flexible course. Visit the Canvas faculty support page for resources, Canvas training, and more.

Manage Your Accounts from One Place 

Whether you’re new to Northeastern and need to activate your online account, need to change your password, or want to manage your sponsored accounts, is the place to go. 

Support When and Where You Need It 

Regardless of where you are, or what time it is, IT support is available at Northeastern

  • 24/7 IT Support from Anywhere
    All-day, every day—and night—support is available by emailing, by calling 373.4357[HELP], and by visiting the ITS Tech Service Portal at
  • The Boston Campus Tech Bar
    The Tech Bar on the second floor of Snell Library can help with laptops and devices, navigating Canvas, equipment lending, and more. Open Monday – Friday, from 8 a.m. – 8 p.m.
  • Tech Assistant
    At any time, open the chat bubble in the Tech Service Portal to chat with Northeastern’s Tech Assistant, a virtual agent that can help find the answers to tech support questions.

For quick access to help articles, IT tickets, and service requests, download the Now Mobile app. 

Learn more about expanded tech support services

Improving University Systems to Support the Global Campus  

The university is investing in primary systems to serve Northeastern’s global learners throughout the global network. The Global Campus System (GCS) Project, which culminated last month, led to key updates that now enable university systems to capture additional student demographic information, including citizenship status and race, among other relevant data points. That data captured is further distributed to over 22 downstream university systems, including Banner. 

Read more about the Global Campus System changes

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.