Hello!     

In the latest issue of the Tech Update learn about changes to the VPN login experience, Cybersecurity Awareness Month events, how to request your Adobe Creative Cloud student license, and more!

In case you missed them, you can browse all past issues of the Update on the ITS website. You can also submit tips and success stories that you’d like to share in future updates, through Share IT!  

As a reminder, the IT Service Desk is just a call, email, or chat away for technology support. Or take advantage of the self-service options at service.northeastern.edu/tech

Cheers!   

-M     

Marcus P. Robinson     

Deputy CIO and Associate Vice President, Engagement and Experience     


A more secure and streamlined VPN login experience

In the near future you’ll notice some changes to the Palo Alto GlobalProtect VPN login experience. In addition to providing a more streamlined and secure login, this change is aligned with the 1Login experience you’re already familiar with. 

 Learn more about the new VPN login experience >

Cybersecurity Awareness Month learning opportunities

October is National Cybersecurity Awareness Month. Throughout the month, join the Office of Information Security for several events and resources where you can learn more about the role you all play safeguarding data and keeping Northeastern secure. 

Take a look at the Cybersecurity Awareness Month events > 

Save the date: Data Destruction Day is back! 

Join the Office of Information Security on Oct. 23 for Data Destruction Day on the Boston campus. The Northeastern community is invited to bring personal devices and paper materials for safe and secure physical destruction. On-site staff will be available to help dispose of items sustainably at no cost. 

Bring your devices and paper files to the event >  

Unlock the power of Adobe Creative Cloud at Northeastern

Did you know Northeastern offers the full Adobe Creative Cloud suite for students at no cost? With this license, you gain access to over 20 powerful applications, including Photoshop, Illustrator, Adobe Premiere Pro, and InDesign. Adobe’s advanced AI capabilities enhance your creative process by automating tedious tasks and providing suggestions. Plus, you get 100GB of cloud storage across the entire suite. 
 

Additionally, Adobe Express is available as an alternative to Canva, offering intuitive tools for creating stunning graphics, social media posts, and more.

Request your Adobe student license today > 

Tech support at your fingertips

In need of a laptop, charger, or other hardware? Northeastern makes hardware easily available to borrow through locker and vending services on the Boston, Oakland, and London campuses. 

Discover locker and vending services > 

Share IT

The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT!  Submit an idea for Tech Update articles, success stories, technical tips, and more today.  


Need IT Help?  

The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.  

Visit the Tech Service Portal >