Hello!
In the latest edition of the Tech Update, learn about upcoming AI training, upgrades to Canvas, changes to sponsored accounts, ITS’ hackathon for its 23 co-ops, and more!
You can browse all past issues of the Update on the ITS website. You can also submit tips and success stories that you’d like to share in future updates, through Share IT!
The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at service.northeastern.edu/tech.
Cheers!
-M
Marcus P. Robinson
Deputy CIO and Associate Vice President, Engagement and Experience
Unlock the power of AI: Transform surveys with Microsoft Forms and Copilot
Discover how AI can elevate survey creation in the upcoming training on Dec. 4 at 1 p.m. ET at the Snell Tech Bar in Boston. This bite-sized session will demonstrate how Microsoft Forms and Copilot simplify tasks—from planning personalized surveys and quizzes to sharing them and analyzing results in Excel.
Not on the Boston campus? Browse training opportunities to learn new technology skills and support working, teaching, and learning at a modern, digital university.
Tech support during fall break
The Boston and Oakland Tech Bars will be closed Thursday, November 28 to Sunday, December 1 for fall break. Need IT support during this time? The Service Desk will remain open 24/7 to assist with technology questions and issues. Visit the IT Contact page for additional ways to receive support.
New tools and features to enhance the Canvas experience
Northeastern recently introduced exciting upgrades to Canvas, making it easier than ever to create dynamic and engaging course pages. The latest features include improved layouts, embedded multimedia options, and user-friendly tools that simplify content customization.
Schedule a Canvas Course Design Consultation with an instructional design consultant for additional help and getting started!
Learn more about the upgrades >
Sponsored accounts made simple: New features enhance flexibility
Managing sponsored accounts at Northeastern just got easier! Recent updates and changes help ensure a smoother, more inclusive process for temporary access to university resources, supporting academic and administrative work across the community.
Share IT
The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT! Submit an idea for Tech Update articles, success stories, technical tips, and more today.
- Faculty and Staff Tech Update: January 15, 2025Discover the essential tech resources you need, IT training opportunities to help you navigate tools with confidence, upcoming Data Privacy Week events, and strategies for better collaboration in Microsoft 365….Continue Reading Faculty and Staff Tech Update: January 15, 2025
- Student Tech Update: January 15, 2025Discover tech resources to support collaboration and innovation, IT training opportunities to help you navigate tools with confidence, upcoming Data Privacy Week events, and strategies for better collaboration in Microsoft 365. …Continue Reading Student Tech Update: January 15, 2025
Two minutes with Matt Daniels
You know your colleagues and their daily lives at Northeastern, but have you ever wondered how they spend their free time? Take a moment to learn more about ITS’ Infrastructure Project Manager Matt Daniels. When he’s not working at Northeastern, Daniels is a Marine Science Technician reservist with the US Coast Guard and is dedicated to fighting pollution in Boston.
Learn about Matt’s career and how problem-solving guides his life >
Can we hack it? Yes, we can!
Northeastern IT Services co-ops participated in a two-week hackathon with the goal of developing an app using Salesforce. On November 6, the final day of the hackathon, the teams presented their innovative apps to a panel of judges, and a winner was crowned.
Learn more about the hackathon >
Need IT Help?
The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.