Building a Community that’s Connected and Empowered
Learners today need connection.
Today’s learners, researchers, and innovators need connections and smart tools to succeed. Northeastern IT Services provides cutting-edge AI tools, new technologies, and full support, removing barriers between places and cultures. Through these tech solutions, IT Services helps move teaching, learning, and research forward at Northeastern University, where connection and innovation work together to create meaningful impact.
AI at Northeastern University
See how AI is changing learning, research, and work across the university. Northeastern students and staff get Claude AI access. Departments and research teams get enterprise AI tools. Northeastern tech resources make artificial intelligence easy to use, responsible, and powerful
- Build your AI foundations this February with ITS
Ready to build your tech skills and explore AI tools in 2026? Northeastern ITS kicks off the new year with a comprehensive training lineup designed to boost your productivity and keep you ahead of the curve. …Continue Reading Build your AI foundations this February with ITS - The year’s most-read ITS news articles
In 2025, IT Services published dozens of technology- focused blog articles to support and inform students, faculty, and staff. These articles, found in the Latest News section of the ITS site, span topics such as teaching and learning, working and collaborating, and upcoming service changes and launches….Continue Reading The year’s most-read ITS news articles - Mastering AI prompts for better results
Have you seen all the hype around AI, but wondered how it fits into your work and life? Perhaps you’ve given it a try, but haven’t been thrilled with the results. If you’re wondering how to best implement AI to make processes easier or how to simply get something useful out of platforms like Claude or Copilot, you’re not alone. …Continue Reading Mastering AI prompts for better results
Updates and Success Stories
Northeastern students, faculty, and staff use technology 24/7. Always being connected facilitates their work and impact.
- Three cybersecurity resolutions for 2026
Have you ever looked at your digital life—the dozens of open tabs, the endless stream of emails, and the countless accounts you’ve signed up for—and wondered if you’re actually as secure as you think? Maybe you’ve heard about data breaches in the news, but aren’t sure how to protect yourself without making your life more complicated. If you’re looking for a way to sharpen your digital defenses without needing a computer science degree, you’re in the right place. …Continue Reading Three cybersecurity resolutions for 2026 - Build your AI foundations this February with ITSReady to build your tech skills and explore AI tools in 2026? Northeastern ITS kicks off the new year with a comprehensive training lineup designed to boost your productivity and keep you ahead of the curve. …Continue Reading Build your AI foundations this February with ITS
- Banner Self-Service just got a refresh
Banner Self-Service at Northeastern University has been upgraded to version 9, bringing a more modern interface and streamlined experience to students, faculty, and advisors across the university community. The interface cutover was completed on January 21….Continue Reading Banner Self-Service just got a refresh
Connecting 38,000-plus students, 3,000-plus faculty, and 4,000-plus staff members across 13 campus locations
Team ITS Is Hiring!
Rooted in a people-first mentality and a deep commitment to meaningful relationships with colleagues, the IT Services team drives digital transformation across Northeastern University’s global campus network. Join a flexible, highly dynamic, and collaborative organization that values individuals’ success as much as the team’s mission.
A World of Possibilities, Powered by Technology
Explore how Team ITS can support your goals.
Training
Training for Every Skill Level
Build new competencies and skills to support working, teaching, and learning at a modern digital university.
Information Security
Data and Asset Protection
Keep your personal data—and Northeastern’s data—protected and secure.