Hello.

In the latest issue of the Tech Update learn about ITS’ recent hackathon with its 23 co-ops, upcoming AI training, and more! 

In case you missed them, you can browse all past issues of the Update on the ITS website. You can also submit tips and success stories that you’d like to share in future updates, through Share IT!

As a reminder, the IT Service Desk is just a call, email, or chat away for technology support. Or take advantage of the self-service options at service.northeastern.edu/tech

Cheers!  

-M     

Marcus P. Robinson     

Deputy CIO and Associate Vice President, Engagement and Experience


Unlock the power of AI: Transform surveys with Microsoft Forms and Copilot

Discover how AI can elevate survey creation in the upcoming training on Dec. 4 at 1 p.m. ET at the Snell Tech Bar in Boston. This bite-sized session will demonstrate how Microsoft Forms and Copilot simplify tasks—from planning personalized surveys and quizzes to sharing them and analyzing results in Excel.  

Not able to attend in person? Browse training opportunities to learn new technology skills and support working, teaching, and learning at a modern, digital university. 

Skill Up Wednesday schedule > 

Tech support during fall break

The Boston and Oakland Tech Bars will be closed Thursday, November 28 to Sunday, December 1 for fall break. Need IT support during this time? The Service Desk will remain open 24/7 to assist with technology questions and issues. Visit the IT Contact page for additional ways to receive support.  

Driving accessibility forward at Northeastern 

Northeastern is setting the standard for inclusive practices, as shown in the results of its Digital Accessibility Maturity Model (DAMM) survey. The survey highlighted a strong cultural commitment to accessibility while revealing opportunities to enhance training, governance, and communications. These insights are paving the way for a more inclusive digital future for our community. 

Learn more about the survey results > 

Two minutes with Matt Daniels  

Take a moment to learn more about ITS Infrastructure Project Manager Matt Daniels. When he’s not working at Northeastern, Daniels is a Marine Science Technician reservist with the U.S. Coast Guard and is dedicated to fighting pollution in Boston.  

Learn about Matt’s career path and how problem-solving guides his life > 

Can we hack it? Yes, we can!  

Northeastern IT Services co-ops participated in a two-week hackathon with the goal of developing an app using Salesforce. On November 6, the final day of the hackathon, the teams presented their innovative apps to a panel of judges, and a winner was crowned. 

Learn more about the hackathon > 

Share IT

The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT!  Submit an idea for Tech Update articles, success stories, technical tips, and more today.  


Need IT Help?  

The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.  

Visit the Tech Service Portal >