Faculty and Staff Tech Update: April 7, 2025

Hello!     

Welcome to the latest issue of Tech Update, Northeastern’s monthly newsletter keeping you and your colleagues connected with essential tech resources across the global network.

This month, the Tech Update highlights Claude AI and the ways this powerful tool can enhance your research, teaching, and administrative work. Following the university’s strategic partnership with Anthropic announced last week.

If you’re looking to learn how Claude can make your work easier, I encourage you to sign up for the hands-on sessions available to you. This includes Introduction to Claude trainings and this week’s AI in Action workshops. For more resources and access to Claude, head to claude.northeastern.edu.

This Update and past issues are available on the ITS website. Have a tip or tech success story you’d like to share with colleagues? Share IT!

Cheers!  

-M 

Marcus P. Robinson     

Deputy CIO and Associate Vice President, Engagement and Experience   

Introducing Claude, Northeastern’s new AI service

Claude for Education, a specialized version of the generative AI platform Claude, is now available to all active students, faculty, and staff at Northeastern University. Navigate to claude.northeastern.edu and log in with your Northeastern email and password to get started.  

Learn more about Claude at Northeastern >

Boost your Outlook game with these hidden time-savers

Discover overlooked features in Microsoft Outlook on the web—and learn how pairing them with AI can streamline scheduling, declutter your inbox, and help you get more done in less time. 

Unlock Outlook tips and AI tricks > 

Getting AI to work for you 

Generative AI is changing how Northeastern and the world work by streamlining writing, scheduling, research, and operations. But using it well starts with one thing: your prompt. 

Learn how to craft better prompts with AI > 

Two minutes with Ali Haider 

Take a moment to get to know IT Support Specialist Lead Ali Haider. Based on the London campus, this former Dubai system administrator continues to live his passion for technology and automation that stemmed from his childhood.  

Read more about Ali and his journey into tech >

Introduction to Claude training

Learn how to craft effective prompts, understand Claude’s capabilities, and discover practical applications that can save you time and boost productivity. Upcoming dates:

• Wednesday, April 9 at 10 a.m. ET / 7 a.m. PT / 3 p.m. GT
• Tuesday, April 15 at 11 a.m. ET / 8 a.m. PT / 4 p.m. GT  
• Wednesday, April 23 at 10 a.m. ET / 7 a.m. PT / 3 p.m. GT

Register now >  

AI for teaching consultations 

You’ve seen the articles and resources—now it’s time to roll up your sleeves. Meet with an academic instructional technologist to talk through how to use AI in your courses or get started with tools already built into Canvas. Bring your questions, your curiosity, and your syllabus.  

Explore how AI can support you > 

1:1 virtual consultations by appointment 

During this focused 15-30-minute consultation, connect with a Digital Solutions trainer who will address your specific Claude questions. Whether you’re new to Claude or looking to refine your prompting techniques, this session offers tailored guidance to help you achieve better results. 

Register now >