Hello!     

Welcome to the latest issue of Tech Update, Northeastern’s monthly newsletter keeping you connected with essential tech resources across the global network.     

This edition of Tech Update highlights Claude AI and some of the many ways to use this powerful new tool, following the university’s ground-breaking strategic partnership announced last week. 

If you’re looking to dive in with Claude, I encourage you to sign up for the hands-on sessions available to you. This includes Introduction to Claude trainings and this week’s AI in Action workshops. For more resources and access to Claude, head to claude.northeastern.edu

This Update and past issues are available on the ITS website. Have a tip or tech success story you’d like to see in a future issue? Share IT!  

Cheers!  

-M     

Marcus P. Robinson     

Deputy CIO and Associate Vice President, Engagement and Experience     


Introducing Claude, Northeastern’s new AI service 

Students can log in and use this highly powerful enterprise AI tool with their Northeastern accounts, even if you’ve already created a Claude account with your Northeastern email address. Navigate to claude.northeastern.edu and log in with your Northeastern email and password to get started.  

Learn more about Claude at Northeastern >

Boost your Outlook game with these hidden time-savers 

Discover overlooked features in Microsoft Outlook on the web—and learn how pairing them with AI can streamline scheduling, declutter your inbox, and help you get more done in less time. 

Unlock Outlook tips and AI tricks > 

Getting AI to work for you 

Generative AI is changing how Northeastern and the world works; streamlining writing, scheduling, research, and operations. But using it well starts with one thing: your prompt. 

Learn how to craft better prompts with AI > 

Ace your finals with AI 

As the semester winds down and finals loom large, now is the time to take advantage of the innovative tech resources and support at Northeastern. AI tools like Claude can serve as powerful allies during this critical period.  

Use Claude to ace your finals > 

Introduction to Claude training

Learn how to craft effective prompts, understand Claude’s capabilities, and discover practical applications that can save you time and boost productivity. Upcoming dates: 

  • Wednesday, April 9 at 10 a.m. ET / 7 a.m. PT / 3 p.m. GT
  • Tuesday, April 15 at 11 a.m. ET / 8 a.m. PT / 4 p.m. GT  
  • Wednesday, April 23 at 10 a.m. ET / 7 a.m. PT / 3 p.m. GT

Register now >  

 

Share IT

The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT!  Submit an idea for Tech Update articles, success stories, technical tips, and more today.  


Need IT Help?  

The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.  

Visit the Tech Service Portal >