Faculty and Staff Tech Update: August 22, 2024

Hello! 

In the latest edition of the Tech Update, you’ll find useful information to kick off the fall term. Learn about the latest enhancements to the Classroom Dashboard, classroom technology training opportunities, how to easily get answers to your technology questions, and more!   

You can browse all past issues of the Update on the ITS website. You can also submit tips and success stories that you’d like to share in future updates, through Share IT! 

The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at service.northeastern.edu/tech.   

Cheers! 

-M     

Marcus P. Robinson     

Deputy CIO and Associate Vice President, Engagement and Experience   

Email compromise attacks—know the signs 

Email compromise attacks are perhaps one of the most rewarding techniques for bad actors when it comes to finding new ways to trick you into clicking on a link, sending private information, or even downloading malicious software onto your device. 
    

Tips to avoid falling for these scams > 

Classroom Dashboard—your one-stop shop for classroom information 

Just in time for the fall semester, Northeastern is introducing new features to the Classroom Dashboard. From support options to classroom status and technology specifications, to training resources, the Classroom Dashboard makes it easy to access classroom information in real time.   

Find out what’s new with the Classroom Dashboard > 

Classroom technology training opportunities 

If you haven’t yet, be sure to join an in-person or remote training session to make the most of your classroom technology experience and get your questions answered.  
 

Select the training that best suits your schedule > 
Global Classroom Drop-In Sessions >

Two minutes with Liz Balko

A true believer in the transformative power of education, Liz Balko, ITS Instructional Design Consultant, created a program to study coral reefs and dolphin behavior in Honduras. 
 

Learn about Liz’ career path and her passion for wildlife >  

Connect to Tech has the tech resources you need 

The start of a new term is an ideal time to explore essential technology available at Northeastern. Connect to Tech is the go-to destination for tech information and resources that support collaboration and innovative work across the university. 

Staff Connect to Tech >  

Faculty Connect to Tech > 

A guide to using Knowledge Base articles 

Knowledge Base (KB) articles can help enhance course material accessibility, support self-paced learning, improve problem-solving skills, and contribute to a more efficient and effective educational experience.  
 

How to leverage KB articles >