Hello!
Welcome to the latest issue of Tech Update, Northeastern’s monthly newsletter keeping you connected with essential tech resources across the global network.
Summer brings unique opportunities for research, professional development, and strategic planning. This month’s Update is designed to support these endeavors with tools and insights that can enhance your work this summer and beyond
This month, the Update provides resources for:
- Leveraging the enhanced capabilities of Claude 4 for research and teaching
- Discovering the talent pipeline through the ITS co-op program
- Accessing professional development tools for skill building
- Learning how colleagues are making an impact across the global network
- Streamlining cell phone management and upcoming procurement changes
IT Services continues to support learning, operations, and research year-round, including throughout the summer months.
Cheers!
-M
Marcus P. Robinson
Deputy CIO and Associate Vice President, Engagement and Experience
Meet Claude 4
The recently released Claude 4, Anthropic’s latest advancement in AI technology, is now available to Northeastern students, faculty, and staff. This new model brings enhanced capabilities that can support the academic community in research, learning, and creative endeavors.
Tech leaders of tomorrow: inside Northeastern ITS co-op program
This spring, a new wave of ambitious students joined Northeastern University’s Information Technology Services (ITS) co-op program, bringing new perspectives, fresh academic knowledge, and an eagerness to tackle real-world challenges. What they discover and what they contribute often exceeds everyone’s expectations.
See what the ITS co-op team accomplished this spring >
Staying sharp for the summer: on-demand learning tools for in-demand skills
Whether you’re a student looking to expand your skillset or a faculty or staff member hoping to stay abreast of industry trends, summer break doesn’t have to mean putting your professional development on pause. Explore three learning platforms available through Northeastern to help you make the most of your free time this summer.
Share IT
The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT! Submit an idea for Tech Update articles, success stories, technical tips, and more today.
- Student Tech Update: June 18, 2025Learn about Leveraging the enhanced capabilities of Claude 4 for research and teaching, the talent pipeline of the ITS co-op program, accessing professional development tools for skill building, and more….Continue Reading Student Tech Update: June 18, 2025
- Faculty and Staff Tech Update: June 18, 2025Learn about Leveraging the enhanced capabilities of Claude 4 for research and teaching, the talent pipeline of the ITS co-op program, accessing professional development tools for skill building, and more….Continue Reading Faculty and Staff Tech Update: June 18, 2025
Tech safety tips for breezy summer travel
Summer brings exciting opportunities—research conferences in Barcelona, study abroad programs in Tokyo, and well-deserved beach vacations. But before you jet off, it’s important to take a few minutes to secure your tech to ensure your devices and data are safe while you travel.
Read how to travel safely with your tech >
ITS launches self-service cell phone portal
Northeastern faculty and staff can now purchase and manage their university cell phones through a one-stop shop in the Tech Service Portal. ITS launched the new portal on May 27 to provide a centralized and streamlined user experience for employees in the U.S. and Canada.
Read more about the cell phone portal >
Coming soon: Computer purchases in Workday Finance
Beginning July 7, 2025, Northeastern faculty and staff will use Workday Finance and IntelliBUY to purchase university laptops from the SHI catalog. The new system aligns with Northeastern’s TTAG Finance Transformation Program and allows the university to streamline and optimize the end-to-end procurement process for computers across the global campus system. More information about the upcoming procurement changes and Workday Finance can be found in the Finance FAQs.
Need IT Help?
The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.