Governance

Information Technology Governance provides the structure and framework that connect IT resources and information to enterprise goals and strategies. Northeastern’s IT governance model ensures that the university’s technology assets are aligned to the mission and support its teaching, research, global engagement and business services goals. The governance process is intended to be flexible and agile with expeditious paths to decision making. The primary committee for decision making is the Information Technology Executive Committee (ITEC). Other work groups and committees are intended to support the strategic work and decisions of the IT Executive Committee. The overall governance model is outlined below:

IT Planning and Decision Making Bodies

IT Executive Committee (ITEC)
The Information Technology Executive Committee (ITEC) provides oversight for all strategic IT decisions that enable the implementation of the University’s long range plan, ensuring that the University makes the best possible decisions in advancing the use of technology to meet its mission, vision and goals.  The IT Executive Committee:

  • Evaluates, prioritizes, approves new initiatives, projects, policy and governance decisions
    Makes final resource and funding appropriations for key strategic initiatives
  • Reviews project portfolio and initiatives for relevancy, scope changes, timeliness of delivery and cost
  • Ensures key strategic initiatives are moved forward and helps to resolve resource conflicts in a timely fashion
  • Launches special interest task forces to explore and make recommendations on particular issues and initiatives
  • Ensures the governance and exploration of new services as well as the sun-setting of services that have reached end of life.
  • Reviews and provides input and direction to the IT strategic plan
  • Champions and helps communicate University Strategic initiatives

Supporting Workgroups and Committees

The primary focus of the work groups and committees is to support the vision and strategic direction set by the Information Technology Executive Committee (ITEC).

Data Administration, Policy & Security Committee
The Data Administration, Policy & Security Committee will develop policy, standards and make recommendations on data usage, privacy, and security across University systems.  It will make recommendations on improvements to the roadmap for the University’s identity management systems and underlying architecture.  This team will own audit and compliance findings related to University data and will monitor the development of continuity plans for IT services. The committee will represent the needs of the community for services including:

  • Data administration for university systems, data usage, standards, training and awareness
  • Data security and IT policy (including compliance)
  • Identity management
  • IT audit & risk management
  • IT business continuity and disaster recovery

Data & Analytics Committee
The Data & Analytics Committee will be tasked with overseeing the implementation and ongoing use of analytics at Northeastern. The Analytics Center has a set of goals that will need a mix of skills and resources for success. The implementation of the analytics center will enable business and administrative leaders to use data to inform their planning and decision-making, improve the way data is managed at Northeastern, and educate the NU community on the use of analytics.

The Analytics Center will be focused on making progress toward a number of multi-faceted goals, including creating a centralized analytics resource that:

  • Provides a common platform and tools for the NU community to perform analytics
  • Communicates the value of data-informed decision making
  • Educates and supports staff in the use of statistics and analytics in their everyday jobs, i.e., create “citizen data scientists”
  • Embeds analytic capabilities into performance management, hiring, and talent development

Digital Transformation Committee
The Digital Transformation Committee will establish and incorporate a University-level team into the IT governance structure to shape, build out, and oversee the institution’s integrated digital footprint strategy to ensure the highest quality digital experience for our learners. The Committee will oversee the development of a consistent and powerful user experience across all university digital engagements (web, mobile, portal, etc.) for the learner audiences. This committee will monitor and track the impact, ROI, and audit and compliance findings related to the University digital experience and well as ensure continuity plans for digital services.

The committee will represent and oversee needs of the community and the learner for digital strategy including:

  • Address the needs of the lifelong learner (prospective, current, etc.) for a holistic digital service experience
  • Oversee the curating of digital analytics that drives the overall digital experience and personalization and customization
  • Evaluate the effectiveness of user experiences and target areas for improvement
  • Provide tools, training and support for units/divisions to develop web, mobile and portal services within a university digital ecosystem
  • Digital Business Continuity & Disaster Recovery