Key Things about New Student Email Accounts

May 12, 2020

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As students and alumni make the transition to the northeastern.edu email domain in Office 365, there are some important things to know about these new email accounts. Read below for six things to keep in mind that will make the switch a smooth one.

  1. Your new email address and where to find it.
    Student email addresses are now [myNortheastern username]@northeastern.edu. northeastern.edu mailboxes can be accessed through the Microsoft Outlook client on a computer, the online portal, or the Outlook mobile app. Sign in with your O365 login credentials: your new northeastern.edu email address and your myNortheastern password.

    Most modern email clients are also compatible with Northeastern email accounts. See the article about what desktop email clients are supported by Northeastern.

  2. What is happening to messages going to husky.neu.edu addresses.
    As part of the data migration process, forwarding is turned on so that messages addressed to old husky.neu.edu accounts are delivered to the new mailbox. Copies of these messages are also saved in the Google mailbox. This forwarding will continue indefinitely, even after the HuskyMail service is retired later this year.

  3. Customizing your inbox with Focused messages.
    In Outlook, inboxes are separated into two tabs—Focused and Other. The most important emails are on the Focused tab while the rest remain easily accessible on the Other tab. As Outlook learns from you and changes how your messages get organized, it’s a good idea to regularly check both tabs and move messages from one tab to the other as necessary. Learn more about focused inbox for Outlook and how you can customize it.

    [Video] Focused Inbox: Using Outlook to sort emails – Outlook for mobile:




  4. Forwarding university email to another account.
    Forwards from husky.neu.edu accounts to other addresses, such as personal or professional email accounts, were preserved in the transition and should continue to function. In Outlook, email forwarding can be turned on or off, and modified, through account settings. When turning forwarding on, it’s strongly recommended to check the box to keep a copy of forwarded messages in the O365 mailbox. Avoid changing any of the forwarding settings in Google, which could disconnect the HuskyMail forwarding to the O365 mailbox.

    Follow these steps for updating forwarding settings in Outlook.

  5. Learn more about Outlook.
    Whether you need help with the basics of getting started or with the more advanced functionality to streamline your inbox, there are support and training options available to help you get the most out of Outlook mail and calendar. Northeastern’s Office 365 site offers links to resources that can help you get started and up to speed with Outlook and the other apps in the O365 suite. Microsoft offers video training for using Outlook on the Windows client, mobile device, and on the web.


    View resources for Outlook and O365 at Northeastern

  6. Leverage O365 for productivity.
    While the Google Suite—including Drive and Docs—is not going away, you may decide to transition your file storage to the same O365 environment as your email and calendar. If you choose to do this, Google Takeout is available for exporting data from Northeastern Google accounts, after which you can sync and save your files to Microsoft OneDrive across all of your devices.

    Learn the basics of storing your files in OneDrive with this 20-minute crash course on LinkedIn Learning.

 

For more information about Outlook, O365, or the student email transition, visit Northeastern’s O365 website. In addition, troubleshooting and technical support is available 24/7 from the IT Service Desk at 617.373.HELP [4357] or help@northeastern.edu.

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