Student Tech Update: Connect to Tech, Expanded Support, Daily Wellness Check

Sep 16, 2020

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Hello!

In IT Services, we have been working tirelessly all summer to prepare for the fall semester and are so glad to welcome you back!

Of the many things that ITS has been working on for you this summer, the Student Hub is a new highly-personalized resource to help students connect to campus resources and each other. It’s also home to the new dynamic scheduling tool, where you can select preferences for attending classes remotely or in-person and view your final seat assignments week-to-week.

Rapid work is underway to enhance the Hub, dynamic scheduling, and other services that you use. Student input was critical to the development of the Hub and will continue to help shape its future. When you have a moment, please scroll down to the bottom of the Hub and share your feedback and to consider getting involved in future opportunities to contribute.

We’ll continue to send these periodic updates throughout the fall. If you have a topic that you’d like to see covered in a future update, please send suggestions to its@northeastern.edu. If you require technical assistance, please contact the IT Service Desk directly—they’re ready to help 24/7 all year long at 617.373.HELP [4357] and help@northeastern.edu.

-M

Marcus P. Robinson
Associate Vice President, Engagement and Experience

Tech Update: September 16, 2020

 

Connect to Tech

Get acquainted with Northeastern’s technology or refresh your memory as the new term begins. Connect to Tech has information for students, to help you get things done.

Visit Connect to Tech Now >

 

Tech Support Continues in Time of Change

If you visit Snell Library this fall, you’ll notice a few changes. One thing that hasn’t changed is that ITS is ready to help. Through expanded online, lending, and self-service options, tech support continues to be available 24/7, every day of the year. For help—from printing, equipment lending, software, repairs, and more—don’t hesitate to reach out to the IT Service Desk.

Read more about what to expect for technology support >

 

Personal Computers for Less

Need to upgrade or purchase a new computer, tablet, or other personal device? Visit Northeastern’s computer discounts page first to review the laptop recommendations and to receive exclusive discounts from Apple, Microsoft, and Dell.

Get exclusive educational discounts on new tech >

 

Be Well and Check In  

The university launched a new Wellness Portal to connect the university community to the resources they need for a safe return to campus and over the course of the fall. The Wellness Portal, services.northeastern.edu/wellness, provides access to the Daily Wellness Check, the COVID-19 Test Scheduler, and other related resources. A mobile app for iOS and Android devices is coming soon to make it even easier and more convenient to Protect the Pack and help prevent the spread of COVID-19.

Visit the Wellness Portal > 

 

Stop. Think. Stay Secure.

Northeastern, the IRS, and the courts may sometimes ask you for money – but they’ll NEVER ask to be paid in gift cards. That’s a sure sign of a scam. Criminals aren’t taking time off for the pandemic – if anything, they’ve ramped up their efforts to defraud people.

It’s a busy time of year – and that means people are distracted and more likely to fall for fraud. The Office of Information Security wants you to be on the lookout for sketchy emails, text messages, and phone calls. Learn more at getsecure.northeastern.edu.

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Digital Workplace

ITS Ready to Help in Time of Change

Things may be a bit different in Snell Library this fall, but ITS is still here for all your tech needs - online, lending, and self-service options have been expanded.

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Report Phishy Emails with New Outlook Security Feature

Understand the new Report Message feature in the Outlook toolbar, now available for all Northeastern email account holders to quickly report suspicious emails.