Welcome to the latest Tech Update. Based on students’ feedback, IT Services has expanded its services in Snell Library to support laptop loans for up to five days. More information about that and other resources can be found in the update below.

And in case you missed it in the last update, the Now Mobile app is a useful tool for COVID-19-related testing and wellness needs, regardless of which campus location you’re on. It’s available in the Apple and Google app stores today.

As always, technology support is available 24 hours a day, 7 days a week—all year round. Call 617.373.HELP [4357], email, or visit


– M

Marcus P. Robinson,
Associate Vice President, Engagement and Experience

Tech Update:  April 6, 2021

5-Day Laptop Loans are Here

Returning to Snell Library every day to avoid late fees is now one less thing to worry about when borrowing equipment from ITS’ locker and vending services. Loan periods for laptops, and other computer equipment, have been extended from one day to up to five days. To learn more about how to borrow a laptop or camera from ITS’ lockers, or access other equipment from the Snell vending machines, visit

A Penny for Your Thoughts

Want to help shape the future at Northeastern? Share your feedback on how to improve all aspects of the student experience through an upcoming focus group. In these focus groups, open to all students, participants will discuss topics such as student life, the co-op experience, the Student Hub, and more. The focus group sessions will be facilitated via a chat-style tool where students can share their thoughts and engage in their peers’ responses in real-time. Students who participate will be entered in a raffle to win one of three $100 Amazon gift cards.

Sign up to participate in a session today >

Zoom Tip: Access Recordings in Panopto

Are you already using Panopto to access your Zoom recordings? If not, note that recordings created with a Northeastern Zoom account are automatically backed up in Panopto, which is the best place to access and share recordings. If you are the meeting host, find them in your private Panopto folder. However, if you’ve never logged into Panopto, Northeastern’s supported lecture capture and cloud-based webcasting tool, email to request access to recordings.

Review tips on accessing Zoom Cloud archived recordings >

Background Basics for Virtual Meetings

You’ve seen them and you’ve probably used them. Both Microsoft Teams and Zoom provide a set of background images for your digital sessions, as well as the ability to upload your own custom background—Northeastern-specific images are also available to make you and your classmates feel right at home. Whether for class sessions, job or co-op interviews, or other virtual events, the use of backgrounds can make a significant impact. Here are tips and best practices to optimize your use of backgrounds to make a positive impression.

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.