Before heading into the summer months, catch up on news and other helpful information in the latest Tech Update. This edition features the new apps available in Adobe Creative Cloud, and tips for engaging students. 

Technology support is available 24 hours a day, 7 days a week, even during the summer months. Call 617.373.HELP [4357], email, or visit the Tech Service Portal  


– M     

Marcus P. Robinson,    
Deputy CIO and Associate Vice President, Engagement and Experience  

Take Action: Accepting NUwave Wireless Certificates

Don’t be surprised to encounter a pop-up when next connecting to NUwave, the university’s secure wireless campus network. This pop-up, asking users to verify a certificate, is safe to accept and is similar to the one received when connecting to NUwave for the first time from any particular laptop, mobile phone, or other device. Periodically, Northeastern is required to update the security certificate for NUwave, which helps keep the university community safe and secure when connecting wirelessly from Northeastern locations. 

For a refresher on NUwave and what to expect when verifying certificates, find instructions for WindowsMaciOS, and Android devices in the Tech Service Portal.  

The Student Hub is Home Base 

Students logged close to 3 million page views in the Student Hub this spring, using the Hub to access email, resources and links, Communities at Northeastern, and more. As departments and the university begin to prepare for the incoming class of students and the next academic year, take a moment to review and the guide to Resources on the Hub. Then, update your websites, print materials, and other messaging and resources as appropriate to reflect the transition from the myNortheastern student portal to the Hub.  

Learn more about the transition to the Hub

For additional questions, reach out to the IT Service Desk at 617.373.HELP [4357]. 

New Features within Adobe Creative Suite 

Two new products have joined Creative Suite: Substance 3D and Adobe Express. The Substance 3D collection provides the tools for beginners and pros alike to create in 3D. Adobe Express is an online graphic design tool that combines the features users love from Adobe Spark with capabilities unique to other Creative Cloud applications.  

Learn more about Substance 3D and Adobe Express

Concur User Interface Update

On July 1, Concur Expense’s user interface will be updated to ensure that your expense-reporting experience is more intuitive, integrated, and efficient. Although the layout will change, everything you need to complete your expense report will still be available. If you have questions, reach out to Northeastern’s Payment Operations Team at

Learn more about the new Concur Expense experience

Using Poll Everywhere to Engage Students in the Classroom and Online 

Poll Everywhere, a web- and app-based classroom responses system integrated into Canvas, can engage students in class or asynchronously through Canvas by having them respond to questions. Instructors can choose from more than 20 question types, including multichoice, word clouds, Q&A, Clickable Image, Competition, and more

View this On-Demand Poll Everywhere training to learn more  

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.