The fall term is in full swing! This Tech Update highlights the available classroom IT support, the new features in Northeastern’s Adobe Creative Cloud, and other useful information.

Missed a previous Tech Update? Browse all past updates on to catch up on other technology tips and news.

The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at

Cheers to a new year!

– M 
Marcus P. Robinson
Co-interim Chief Information Officer

ITS Training Team offers workshop at Summer Youth Intern Program

This summer, ITS’ Training Team presented a Teams and Outlook workshop to more than thirty youth interns; this opportunity was a part of the effort to provide interns with an immersive learning experience from different departments across the university.

As a faculty and staff member, you have full access to a wide variety of training options, including classroom, online, and customized training and technology solutions. Visit to search for and explore offerings that include virtual, in-person, and on-demand resources.

Continue reading about the workshop >

Your go-to guide for technology

Learn about the technology available at Northeastern to help create an immersive learning experience and support a collaborative community. Connect to Tech is your go-to guide for understanding key technology resources, connecting to the internet, and accessing helpful sites. Take a moment to find the resources you need to personalize your learning, maximize productivity, and work collaboratively.

Visit Connect to Tech >

Prepare for the new sponsored account policy

Upcoming changes to the sponsored account policy and process may impact you this fall if you hire or supervise any employees who need temporary Northeastern accounts. The new policy, which goes into effect on Sept. 15, 2023, will update the eligibility requirements for being a sponsor and introduce a new account creation process. A timeline and FAQs are available in preparation for the changes.

Learn more about sponsored account changes >

Download Microsoft Teams to connect and collaborate

Microsoft Teams is the digital hub that brings conversations, content, and apps together in one place. Download Microsoft Teams to your laptop or other device for the best experience, especially if you’re using it in the classroom. Once you’ve downloaded it, learn the essential skills for teaching with Microsoft Teams and meetings by taking an on-demand training at your own pace or register for a live virtual workshop.

Global classroom support for instructors

Instructors can always get in-classroom help at Northeastern, whether teaching in a Global Learning Space classroom or not, by sending an email help request. For instructors who are teaching in Global Learning Spaces, a variety of support is available, from on-demand videos to in-person consultations.

Review all Global Learning Spaces support options >

Learn more about Northeastern’s Global Learning Spaces initiative >

An upgraded Adobe Creative Cloud experience

This year, Northeastern has upgraded to the Pro Edition of Adobe Creative Cloud. This upgrade provides Northeastern students, faculty, and staff with access to unlimited stock downloads, Adobe Substance 3D tools, creative apps and services, and more. 

Learn more about Adobe Creative Cloud tools and services >

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.