Welcome to the latest edition of Tech Update. Below you can find information on the university’s vision for account management and security, as well as a series of tips on teaching in a Global Learning Space classroom, among other items. 

The fall term will be wrapping before we know it. You can browse all past issues of the Update from both this and previous terms on the ITS website.  

The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at   



Marcus P. Robinson     

Co-interim Chief Information Officer 

The path forward for more modern and secure accounts  

Northeastern online accounts and the university’s single sign-on are IT services on which everybody in the university community relies on a nearly daily basis. ITS has embarked on a multi-year journey to realize a new accounts and access security model in which everybody at Northeastern has access to what they need, when they need it, frictionlessly. Read more about the vision and how current projects are the essential building blocks in it.  

Read about the vision for accounts and access management > 

Upgrade to new Microsoft Teams today! 

Collaboration for Northeastern just got better with the release of the new Microsoft Teams. New Teams comes with performance enhancements that will make collaboration at Northeastern faster, simpler, and more flexible.  

Make the switch today to the new Microsoft Teams > 

Tech Tips to improve your Global Learning Space experience 

Have you been assigned to teach in a Global Learning Space classroom or curious about what’s possible in these new rooms? There are many ways to make use of technology to enhance the classroom experience for your students. From connecting to the classroom through your device to utilizing breakout rooms for greater engagement, the Global Learning Spaces Tech Tips video series helps you create a seamless instructional experience. 

View all Global Learning Spaces Tech Tips > 

Wrap up the term with this Canvas checklist 

At the end of each term, plan to review the information in your Canvas courses, including checking that students have the appropriate level of access to the Canvas course moving forward. This checklist will help you wrap up your Canvas course at the end of the term and ensure a smooth setup process when you next teach the course. 

Get tips and download the Canvas Wrap-Up Checklist > 

Thank you for participating in Cybersecurity Awareness Month 

Every year, October is dedicated to cybersecurity initiatives in an effort to make the Northeastern community more aware of the various threats that exist in the digital world. Topics like artificial intelligence, phishing, and cyber hygiene were covered throughout the four weeks to help you practice safe and secure habits. In case you missed it, visit the blog to learn more about the resources, events, and activities that occurred throughout the month!  

Read the Cybersecurity Awareness Month recap > 

Before booking your next travel, book a Concur Travel training 

As shared last month, Christopherson Business Travel (CBT) booking for university travel is now live within Concur. The Procure to Pay Operations team and CBT have been offering live virtual walkthroughs on how to use the new Concur Travel tool, with the next one scheduled for Dec. 6. Register for the next training or visit the Finance website for on-demand videos and frequently asked questions.   

Register for Concur Travel walkthrough on Dec. 6 > 

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.