Hello! Find the latest edition of Tech Update below. In it, you’ll find more information about a new, faster Microsoft Teams experience and about how to level up and manage your skills at the EXP Makerspace, among other topics.  

The fall term will be wrapping before we know it. You can browse all past issues of the Update from both this and previous terms.  

The IT Service Desk offers technology support 24/7/365 and is just a call, email, or chat away. Or take advantage of the self-service options at



Marcus P. Robinson     

Co-interim Chief Information Officer 

Upgrade to new Microsoft Teams today!  

Collaboration for Northeastern just got better with the release of the new Microsoft Teams. New Teams comes with performance enhancements that will make collaboration at Northeastern faster, simpler, and more flexible.

Make the switch today to the new Microsoft Teams

Earn EXP Makerspace credentials

EXP Makerspace is officially open and offers Makerspace credentials for the entire campus community. As of Nov. 1, 1,341 students have completed the required Orientation credential which allows use of the Makerspace, and 870 students earned additional process credentials required for advanced Makerspace machinery like 3D printers and laser cutters. The ServiceNow Makerspace portal is used to view and register for upcoming credential trainings and events and manage credentials. 

Visit the Makerspace site > 

Enroll in Makerspace trainings and manage credentials 

Borrow hardware

Do you need to borrow hardware to complete an assignment? Northeastern’s technology lending program leverages smart vending machines and lockers to help students conveniently access necessary equipment. Located in Snell Library and Cullinane on the Boston campus, items available include laptops, cameras, chargers, and more. Items can be reserved up to 24 hours in advance year-round and kept for up to five days. In the future, be on the lookout for smart lockers and vending coming to Oakland, London, and other campuses. 

Learn more about borrowing and returning hardware > 

Thank you for participating in Cybersecurity Awareness Month 

Every year, October is dedicated to cybersecurity initiatives to help educate the Northeastern community about the various threats that exist in the digital world. Topics like artificial intelligence, phishing, and cyber hygiene were covered throughout the four weeks this past October to help you practice safe and secure habits. In case you missed it, visit the blog to learn more about the resources, events, and activities that occurred throughout the month!

Read the Cybersecurity Awareness Month recap >  

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.