Hello!
In the first Tech Update of 2024, you’ll find useful information to kick off the spring term. In this issue, find out what’s new in the Student Hub, how to protect yourself from phishing attacks, and where to get in-person IT support.
In case you missed them, you can browse all past issues of the Update on the ITS website.
As a reminder, the IT Service Desk is just a call, email, or chat away for technology support. Or take advantage of the self-service options at service.northeastern.edu/tech.
Cheers!
-M
Marcus P. Robinson
Co-interim Chief Information Officer
Connect to Tech has the tech resources you need
The start of a new term is an ideal time to explore essential technology available at Northeastern. Connect to Tech is the go-to destination for tech information and resources that support collaboration and innovative work across the university.
A faster, simpler Student Hub experience
Exciting new features and performance updates have been added to the Student Hub. Favorite Links and Recent Links can now be accessed on the homepage next to My Applications, allowing you to launch and navigate important resources in fewer clicks.
Read about the Student Hub updates >
New Year, new phishing scams
With 2024 officially underway, many of you are already working on your New Year’s resolutions. But have you considered adding a cybersecurity goal to your list?
Phishing is a cyber threat designed to trick you into revealing sensitive information or deploy malicious software and it’s one of the most common and dangerous scams the university faces.
Steps you can take to avoid becoming a victim of a phishing attack >
In-person IT support at the Tech Bar
On the Boston and Oakland campuses, walk-up IT support is available to you with no appointment necessary. Whether you have a question about Canvas or need Wi-Fi support, a member of the IT Service Desk team is ready to assist.
See all the IT support options available to you >
Borrowing hardware just got easier
Need to borrow a laptop, camera, adapter, or charger? Locker and vending services have been moved to one central location within Snell Library, making it easy for you to locate hardware and tech items to help you get through your day. Visit the Hub, near the front entrance, to find items available for a brief loan.
Share IT
The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT! Submit an idea for Tech Update articles, success stories, technical tips, and more today.
- Faculty and Staff Tech Update: April 18, 2024Find information about the new Data Classification and Data Privacy training, the introduction of Microsoft Loop, as well as an article from Professor Nikos Passas with the latest on digital scams and what you can do to protect yourself, and much more! …Continue Reading Faculty and Staff Tech Update: April 18, 2024
- Student Tech Update: April 18, 2024Learn about Microsoft Loop and don’t miss Professor Passas’ article about the significant increase in the number of scams and what you can do to protect yourself….Continue Reading Student Tech Update: April 18, 2024
Need IT Help?
The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.