Welcome to the first Tech Update of 2024. In this month’s edition we highlight the new Teams transcription feature for faculty and staff, new drop-in sessions to help enhance the Global Learning Spaces (GLS) teaching experience, data privacy, and more. 

You can browse all past issues of the Update on the ITS website.  

The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at   



Marcus P. Robinson     

Co-interim Chief Information Officer

Connect to Tech has the tech resources you need 

The start of a new term is an ideal time to explore essential technology available at Northeastern. Connect to Tech is the go-to destination for tech information and resources that support collaboration and innovative work across the university. 

Visit Connect to Tech >

Teams transcription now available for faculty and staff 

If you’ve accessed Microsoft Teams in the last few weeks, you may have noticed a new feature—Teams transcription. This new capability allows you to download and share a written record of what was said during Teams meetings making your classes and meetings more inclusive.

 Start using Teams transcription >

Data Privacy Day best practices 

Whether it’s ensuring information is securely stored and transmitted or updating your own personal privacy practices, Data Privacy Day is a great opportunity for you to promote privacy and data protection best practices.

Here are a few actions you can take in observance of Data Privacy Day >

Attention GLS faculty—New GLS drop-in sessions scheduled 

If you haven’t yet, make sure to join an in-person or remote drop-in session to make the most of your Global Learning Spaces (GLS) classroom technology experience and get your questions answered. Registration is not required. 

Select the GLS drop-in session that best suits your schedule >

Experiential learning on display 

During the self-paced Khoury Graduate Career Preparation course, graduate students were required to prepare an online portfolio to showcase their work and experiences to potential employers. Students were able to share their portfolios online using the free, easy-to-use templates provided by Sites at Northeastern.

Continue reading to learn more about creating an e-portfolio >

Share IT

The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT!  Submit an idea for Tech Update articles, success stories, technical tips, and more today.  

Need IT Help?  

The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email, or visit the Tech Service Portal for chat and self-service support.

Visit the Tech Service Portal >