Hello!
Welcome to the February edition of the Tech Update. In it, you’ll find Gartner’s Artificial Intelligence (AI) predictions for 2024 and beyond, the importance of regularly updating your devices’ operating system, and more.
You can browse all past issues of the Update on the ITS website. You can also now submit tips and success stories that you’d like to share in future updates, through the Share IT! feature that you can read about below.
The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at service.northeastern.edu/tech.
Cheers!
-M
Marcus P. Robinson
Co-interim Chief Information Officer
Gartner’s top strategic predictions for 2024 and beyond
AI has the potential to bring significant value to organizations by enhancing productivity, improving decision-making, and creating new opportunities for growth and innovation. In this research note, Gartner examines the latest trends in the AI space.
Explore Gartner’s AI predictions >
Updates to employee accounts coming later this spring
Look out for changes later this spring to how new accounts are created and activated, particularly if you’re involved in onboarding new employees. All faculty, staff, and sponsored accounts are migrating to a more modern system that already manages Northeastern’s student accounts. This consolidation will provide more consistency across all account types for the whole community and for the teams supporting the technology and onboarding processes. These changes are part of the larger roadmap to transform identity and access management at Northeastern. Further details will be shared closer to the launch.
Read about the future of Identity and Access Management at Northeastern >
Three reasons to update your operating system
Updating your operating system is essential for maintaining the security and performance of all your devices and applications.
Find out why you should update your OS >
Do you have a story idea to submit? Share IT!
The IT Services Communications team wants to hear from you! If you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better, submit your idea to be featured in future Tech Update articles, success stories, technical tips, and more.
Make the most of your GLS experience
If you’ve been assigned to teach in a GLS classroom or are curious about the possibilities in these rooms, check out the Tech Tips video series. The GLS tech tips can help instructors make the most of the classroom technology, creating a seamless, global learning experience for students.
Discover your new favorite classroom feature or collaboration tool >
Share IT
The IT Services Communications team wants to hear from you! Do you have a great tip that can help faculty, staff, or students work smarter, collaborate more effectively, or use technology better? Share IT! Submit an idea for Tech Update articles, success stories, technical tips, and more today.
- Faculty and Staff Tech Update: April 18, 2024Find information about the new Data Classification and Data Privacy training, the introduction of Microsoft Loop, as well as an article from Professor Nikos Passas with the latest on digital scams and what you can do to protect yourself, and much more! …Continue Reading Faculty and Staff Tech Update: April 18, 2024
- Student Tech Update: April 18, 2024Learn about Microsoft Loop and don’t miss Professor Passas’ article about the significant increase in the number of scams and what you can do to protect yourself….Continue Reading Student Tech Update: April 18, 2024
Need IT Help?
The Northeastern IT Service Desk is available 24/7 to assist with technology questions and issues. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal for chat and self-service support.