Hello and happy holidays,     

As you prepare for the winter break, here’s one last Tech Update of the year. In it, you can read about the changes coming to the myNortheastern portal, as well as the latest with the Student Hub.  

Remember that phone, email, and chat support services will be available during the break. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal at  service.northeastern.edu/tech/.    

– M

Marcus P. Robinson,

Associate Vice President, Engagement and Experience

Tech Update: December 22, 2021

myNortheastern Portal Services and Links on the Move 

When you return from the winter break, expect the myNortheastern portal to look a little different. The services and links will be retired from the portal as of Tuesday, January 4. These resources—including email accounts, academic schedules, course registration, financial services, and more—are now available on the Student Hub. Log into the Hub at me.northeastern.edu and navigate to the Resources page, the primary location on the Hub where the portal links and resources now live. 

Upcoming Events, Best Study Spaces, and Personalized News Comes to the Hub

You can now discover upcoming and recommended university and club and organization events, view and reserve study spaces through a campus maps view, and further personalize your Northeastern experiences directly on the Student Hub. These are just a few of the newest and recently enhanced features released to the Hub on December 9, 2021. Feedback from over 300 students helped fuel the inspiration for this December 9 release and other updates to the Hub.    

Learn more about recent Student Hub updates > 

Teams Mobile Support for Android 

Microsoft is retiring support for Teams mobile running on Android 5, 6, and 7. Users should upgrade to the current release of the operating system. The following list shows the retirement date for each version of Android: 

  • Android 5: March 1, 2021 
  • Android 6: July 1, 2022 
  • Android 7: September 1, 2022 

Check the device’s Android version and learn more about essential updates >  

Winter Break IT Services Support 

IT Services walk-up support in Snell Library, including the 2nd-floor Tech Bar, will be unavailable on December 23 beginning at 5 p.m. through January 2. In-person support will resume when Snell Library re-opens on Monday, January 3. All other support through 617.373.HELP [4357], help@northeastern.edu, and the Tech Service Portal at service.northeastern.edu/tech will continue to be available, 24/7. 

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.