Welcome to the latest edition of Tech Update, a regular newsletter from ITS with tips and information to help you navigate technology at Northeastern. In this update, find guidance for navigating Outlook’s new look and feel on a Mac, as well as a new resource for improving your presentations.  

Technology support is always available to lend a helping hand. Contact the IT Service Desk 24 hours a day, 7 days a week, by calling 617.373.HELP [4357], emailing or visiting the Tech Service Portal at    


– M     

Marcus P. Robinson,     

Deputy CIO and Associate Vice President, Engagement and Experience 

Tech Update: April 6, 2022

Presenting: Speaker Coach

Microsoft‘s Speaker Coach offers a space for online private rehearsals to help shape more effective and well-calibrated presentations. Get feedback on pacing, pitch, culturally sensitive terms, and more. Now available with your PowerPoint license through Northeastern, on PowerPoint on the web, PC and macOS desktop, and mobile.  

Learn how to rehearse slideshows with Speaker Coach > 

New Default Interface for Outlook for Mac

Last month, Microsoft updated the look and feel of Outlook for Mac. Previously, users could switch between the older and new styles; now, the new look is the default. Feature improvements include better search, easier meeting RSVPs, and additional calendar views. More information from Microsoft is available in the new Outlook for Mac.

Feedback Feeds Knowledge 

The Northeastern Tech Knowledge Base on the Tech Service Portal is home to knowledge articles that include helpful guides, as well as step-by-step instructions for using technology and resources at Northeastern. The Knowledge Team continuously updates the Tech Knowledge Base to reflect changes and new information based on feedback. To best support accurate and helpful knowledge, log in and share feedback on knowledge articles.

Student Hub Update: Space Reservations and Improved Site Performance  

An update to the Student Hub earlier this semester makes it easier for students to review their Spaces at Northeastern reservations and browse space recommendations. Quick access to Spaces at Northeastern reservations on the Student Hub home page provides a more efficient way for students to modify existing reservations or reserve a study or meeting space on campus, with fewer clicks.

Learn more about the Student Hub Reservation and Spaces updates >     

Duo Mobile 

Duo 2FA (two-factor authentication) keeps everyone at Northeastern with access to university systems and services secure. But did you know you can download the Duo app to make staying secure easier than ever? 

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.