Welcome to the first Tech Update of the fall! Tech Updates are sent periodically to share tech tips and convenient resources to help ensure you’re always supported at Northeastern. 

In this update, find recent changes to the Student Hub and the Connect to Tech online resource guide. 

IT support is available around the clock, every day, everywhere you are. Reach out to or visit ITS for all your technology questions and issues.

Wishing you a successful fall term! 

– M     

Marcus P. Robinson
Deputy CIO and Associate Vice President, Engagement and Experience 

Your Go-to Guide for Technology

Understanding how to use technology at Northeastern University is vital to learning and life on campus. Connect to Tech is the go-to guide for understanding technology, connecting with key resources, and accessing helpful sites. Take a moment to find the resources you need to personalize your learning, maximize productivity, and work collaboratively.  

Visit Connect to Tech >

Hub’s Redesigned Resources Page and Other Improvements

The Resources page—one of the most frequently visited Student Hub destinations—has undergone a significant renovation aligned with student preferences and daily site use. The design of the refreshed page, which launched Aug. 25, was workshopped and created by the Digital Experience student team who first submitted three proposed design concepts for student input. More than 230 Northeastern students provided feedback via a focus group survey last spring. Check out the new Resources page by logging in to the Student Hub at

Learn more about the latest improvements to the Hub >

Sites at Northeastern

Creating your own website has never been easier! Sites at Northeastern is a free, easy-to-use website and blog builder hosted within the Northeastern domain. Sites at Northeastern offers tools and pre-designed templates geared towards highlighting your coursework, co-op activities, club or student organizations, and so much more!   

Create a site today > 

Look Out for Phishing Emails 

There is a lot going on in the hustle and bustle at the start of the new school year. Most of the emails you receive from Northeastern are legitimate, but sometimes a message you get from an address may come from a bad actor (and not the account owner!) who is exploiting a compromised account. If you receive a suspicious message that raises undue alarm or asks for personal information, forward the email to for investigation. 

Xfinity On Campus HD Streaming Launched, Wired Cable TV Retired 

Residents living in university housing in Boston can now stream content via Xfinity On Campus on a smart television or other streaming-enabled devices, such as laptops, tablets, and smartphones—even when off campus.

To connect: 

  1. Open Xfinity On Campus™ while connected to a Northeastern network. 
  1. In the search bar on the homepage, type in and select Northeastern University. 
  1. Enter your Northeastern credentials when prompted. 
  1. Select Watch Now. 
  1. Allow the website to load. You should now have access to Xfinity On Campus™. 

Learn more about Xfinity On Campus >

Request Wellness Days on the Student Hub 

Launched in Summer 2, the Wellness Days pilot program was developed by Northeastern’s Student Affairs, Student Government Association, and Active Minds student organization to support mental health and general well-being. A Wellness Day provides Boston-based, non-CPS undergraduate students with an excused absence from that day’s class sessions and informs their instructors, which mediates the stress of having to contact each instructor directly. 

To access the Wellness Day Request Form, log in to the Student Hub at and navigate to the Classes tab to find a link to the form. Once the form has been submitted, your course instructors will receive an email informing them of your selected Wellness Day. 

Learn more about the Wellness Days Pilot Program >

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.