Welcome to the latest edition of Tech Update. The best of 2023 is in! This month’s update looks back at the top five knowledge base articles and blog posts of 2023, plus training resources for faculty teaching in a Global Learning Space classroom next semester.
You can browse all past issues of the Update from both this and previous terms on the ITS website.
The IT Service Desk offers technology support 24/7 and is just a call, email, or chat away. Or take advantage of the self-service options at service.northeastern.edu/tech.
Marcus P. Robinson
Co-interim Chief Information Officer
Prepare to teach in a Global Learning Space classroom
More than 400 faculty will be teaching from a Global Learning Space (GLS) classroom next semester. Whether you’re new to GLS classrooms or need a refresher, there are resources available to help you get answers to your questions and make the most of your teaching experience.
Top five knowledge base articles of 2023
Year-over-year, the IT Services knowledge base responds to and grows with the global campus community. Looking back at the top five articles for the year provides an indicator of what is most important to the university community.
Top five blog articles of 2023
In 2023, ITS unleashed a wave of tech blogs and the top five articles are creating a buzz. Take a moment to review the most viewed blog articles to see what community members are talking about.
Celebrating women in IT Services
Representing more than 30% of the team, women in IT Services have made significant contributions throughout 2023. In observance of Women’s History Month, ITS celebrated their female colleagues.
Don’t let phishing ruin your holidays
While it’s important to rest and enjoy the Winter Break, it’s just as important to continue to be vigilant of phishing attacks, including email, SMS, and voicemail. The FBI reports that a large number of scams, especially around shopping, occur during the winter holidays. Review these tips on identifying phishing scams and what to do if you suspect you’re being targeted.
Looking for More Tech Updates?
The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.