In the final Tech Update of 2023, take a look back at the top five knowledge base articles and ITS blog posts of 2023. These are the articles and information that you and the rest of the Northeastern community viewed the most over this past year.  

As the fall term comes to an end, take a moment to browse all past issues of the Update from both this term and previous terms on the ITS website.   

Even during the winter recess, the IT Service Desk is just a call, email, or chat away for technology support. You can also take advantage of the self-service options at service.northeastern.edu/tech



Marcus P. Robinson     

Co-interim Chief Information Officer 

Top five knowledge base articles of 2023   

Northeastern online accounts and the university’s single sign-on are IT services on which everybody in the university community relies on a nearly daily basis. ITS has embarked on a multi-year journey to realize a new accounts and access security model in which everybody at Northeastern has access to what they need, when they need it, frictionlessly. Read more about the vision and how current projects are the essential building blocks in it.  

Find out what knowledge base articles were most popular > 

Top five blog articles of 2023  

In 2023, ITS unleashed a wave of tech blogs and the top five articles are creating a buzz. Take a moment to review the most viewed blog articles to see what community members are talking about.

Read the top five IT blog articles > 

Celebrating women in IT Services 

Representing more than 30% of the team, women in IT Services have made significant contributions throughout 2023. In observance of Women’s History Month, ITS celebrated their female colleagues. 

Meet a few of the outstanding women in ITS > 

Don’t let phishing ruin your holidays 

While it’s important to rest and enjoy the Winter Break, it’s just as important to continue to be vigilant of phishing attacks, including email, SMS, and voicemail. The FBI reports that a large number of scams, especially around shopping, occur during the winter holidays. Review these tips on identifying phishing scams and what to do if you suspect you’re being targeted.  

Be prepared to identify phishing scams > 

Looking for More Tech Updates?

The Tech Talk community is available 24/7 through Communities at Northeastern. Find announcements, tips, and a place to engage with others about how technology impacts daily life at Northeastern.