Faculty, staff and students are eligible to access software resources for academic pursuits, research endeavors, and administrative business processes at Northeastern University.

ITS supports a wide variety of applications including Microsoft Office 365 for both Windows and Mac computers, and Enterprise software such as Banner, Salesforce, ServiceNow, and Blackboard. For a list of available software and the methods of accessing each title, visit the Available Software and Software Access Methods pages.

If a department would like to purchase software or request ITS to distribute certain software, visit the Software Acquisition & Distribution page. ITS has specialized software services, including consultation, research and recommendations for software titles, assistance with purchasing, licensing, and distribution of software, and compilance with license and copyright laws. To request software services, submit a Software Licensing and Distribution request through the ServiceNow portal (sign-in may be required).

The university Software Policy governs the acquisition and use of software.


If you have any questions or need help, contact the ITS Service Desk at 617.373.4357 (xHELP), email help@northeastern.edu or initiate a chat session.